Business

Events

Other

What are the room hire rates for business meetings and what's included in the base price?

Room hire rates vary by space size and demand, ranging from £450-£3,150 per day. Base rates include complimentary WiFi, still and sparkling mineral water, 85" TV with HDMI cable, and 1 flipchart with pads and pens. All rates are inclusive of VAT.

How long are booking options held and what happens if I don't confirm within the timeframe?

Initial proposals are typically held for 7 days on a "First Option" basis, though some may be held on "Shared Option" where multiple clients can hold the same dates. If you don't confirm and sign a contract within this period, the space is automatically released and offered to other bookers.

What are the catering options and costs for business events?

Tea and coffee without snacks costs £4 per person per serving, while tea/coffee with snacks is £7 per person. Unlimited tea and coffee throughout the day is £17.50 per person, sandwich lunch is £17.50 per person, and restaurant lunch is £29 per person. Day Delegate Packages start from £75-£85 per person including room hire, refreshments, lunch, and basic AV equipment.

What capacity limits apply to different room setups for business meetings?

Studio spaces accommodate up to 100 people in theatre style, while larger spaces like Remix 1+2 can hold up to 200 people in theatre setup or 135 people in cabaret style (9 people per table). The Arena can accommodate up to 350 people in theatre setup but only 162 with round tables.

What are the audio-visual equipment costs and requirements?

Basic AV (85" TV with HDMI) is included in room hire. Additional equipment costs include PA system from £650-£750, microphones from £90-£100 each, and AV technician from £650 per day. You can bring external AV equipment but must provide PAT test, RAM test, and liability insurance forms.

What restrictions apply to external catering and how much notice is required?

External catering requires at least two weeks advance notice for necessary approvals. For simple items like sandwiches, you may only need to sign a form, but kitchen access is not provided. Short-notice requests (less than two weeks) for external catering are typically declined.

Are there minimum spend requirements or additional mandatory costs?

Some larger spaces have minimum food and beverage spend requirements, such as £2,500 minimum spend mentioned for certain room bookings. Commission of 10% is paid on gross rates. October availability is limited and results in higher costs due to demand.

What information is required to secure a booking and what are the payment terms?

To secure a booking, you must provide full name of contract signatory, email address, phone number, company name, and company address. Specific payment terms aren't detailed in the communications, but bookings require signed contracts within the option period to be confirmed.

Can I bring my own equipment and what documentation is needed?

Yes, you can bring external AV equipment at no additional cost, but each item must be provided with a PAT test form, RAM test, and liability insurance documentation. This applies to all external equipment brought into the venue.

What happens if I need to modify my event requirements after receiving a quote?

Any changes to your original event request (dates, numbers, setup, catering requirements) will be subject to possible requoting. It's important to provide accurate initial requirements to avoid pricing changes later in the booking process.