Business

Events

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What are the booking hold periods and when do provisional options expire?

Provisional bookings are typically held for 7 days from the quote date. If you don't confirm and sign a contract within this timeframe, the space will be automatically released. Some quotes may have shorter validity periods of 2 days, so check your specific proposal carefully.

What is the minimum spend requirement and how does it work?

For larger spaces like Remix 1+2, there is a minimum food and beverage spend of £2,500 in addition to the room hire fee. This must be met through catering orders from the venue's menu options.

How much advance notice is required for external catering approval?

External catering requires at least two weeks advance notice to secure necessary approvals. For simple items like sandwiches, you may only need to sign a form, but full external catering with kitchen access requires longer lead times and approval processes.

What are the room hire rates for different spaces and capacities?

Room hire varies significantly by space and demand. Studio spaces range from £450-£1,350 per day, while larger spaces like Remix 1+2 cost £2,950-£3,700 per day. The Arena costs £5,000-£6,500 per day and can accommodate up to 350 people in theatre style or 162 with round tables.

What AV equipment is included and what are the additional costs?

Basic room hire includes 85" TV with HDMI cable, flipchart, WiFi, and mineral water. Additional AV costs include PA system from £650-£750, microphones from £90-£100 each, AV technician from £650, and large conference live streaming equipment from £3,300-£3,500 per day.

Can I bring my own AV equipment and what documentation is required?

Yes, you can bring external AV equipment at no additional cost. However, each item must be provided with a PAT test certificate, RAM test, and liability insurance documentation before the event.

What are the catering options and pricing for corporate events?

Day Delegate Packages start at £75-£85 per person (minimum 90-250 people depending on space) including arrival refreshments, mid-morning break, lunch, afternoon break, room hire, and basic AV. Individual items include unlimited tea/coffee at £17.50 per person, sandwich lunch at £17.50 per person, and restaurant lunch at £29 per person.

What is the commission structure for bookings made through agents?

Commission is paid at 10% on the gross rate for bookings made through approved agents or booking platforms. This is clearly stated in proposals and factored into the pricing structure.

Are there different rates for October bookings and high-demand periods?

Yes, October availability is very limited and results in higher costs with no flexibility on day delegate rates due to high demand. Pricing varies seasonally, so book early for better rates during peak periods.

What are the setup options and capacity limits for different room configurations?

The Arena accommodates up to 350 people theatre style or 162 with round tables. Remix 1+2 holds up to 200 people in various setups including cabaret (135 people maximum with 9 per table). Studio spaces accommodate 45-100 people depending on the specific room and layout chosen.