Business

Events

What are the booking hold periods and when do provisional options expire?

Provisional bookings are typically held for 7 days from the quote date. If the event is not confirmed and contracted within this timeframe, the venue reserves the right to release the space or offer it on a shared option to another booker. Some quotes may have shorter validity periods of 2 days depending on demand.

What are the room hire rates for different spaces and what's included?

Room hire varies by space: Studio 1 costs £1,350 per day (reduced from £1,700), smaller meeting rooms from £450-£550 per day, Remix 1+2 from £2,950-£3,700 per day, and The Arena £5,000 per day. All rates include Wi-Fi, mineral water, 85" TV with HDMI cable, 1 flipchart, pads and pens, with VAT included.

What are the capacity limits for different room setups?

The Arena accommodates up to 350 people in theatre style or 162 with round tables. Remix 1+2 can hold up to 200 people in theatre style or 135 in cabaret setup (9 people per table). Studio 1 accommodates 100 people in theatre style or 60 in cabaret style.

What are the Day Delegate Package rates and what's included?

Day Delegate Packages cost £75-£85 per person with a minimum of 90-250 people depending on the room. This includes arrival tea/coffee with treats, mid-morning refreshments, delegate lunch (hot and cold fork buffet), mid-afternoon tea/coffee, room hire, pads/pens, mineral water, screen, LCD projector, and flipchart, all inclusive of VAT.

What are the additional catering costs beyond the Day Delegate Package?

Individual catering options include: unlimited tea/coffee throughout the day £17.50 per person, tea/coffee with snacks £7 per serving, sandwich lunch £17.50 per person, restaurant lunch £29 per person. Canapes start at £16 for 4 items or £23 for 6 items per person, with gourmet options available from £21-£27.50.

What are the audio-visual equipment costs and requirements?

PA systems cost from £540-£750, microphones from £90-£100 each, and AV technicians from £650 per day. Large conference live streaming equipment with up to 5 cameras costs £3,300-£3,500 per day. If bringing external AV equipment, you must provide PAT test forms, RAM test, and liability insurance documentation.

What are the external catering policies and approval requirements?

External catering requires at least two weeks advance notice for necessary approvals. For simple items like sandwiches, you may only need to sign a form confirming you won't need kitchen access. All external catering arrangements must be approved in advance and cannot be accommodated with short notice bookings.

What are the minimum spend requirements and commission structure?

Some larger spaces like Remix 1+2 require minimum food and beverage spend of £2,500-£4,000 in addition to room hire. The venue pays 10% commission on gross rates to booking agents. Exhibition space in The Arena costs £6,500 and can accommodate up to 30 exhibition stands.

What are the payment terms and cancellation policies?

While specific payment terms aren't detailed in available information, bookings require signed contracts to secure definite space. Shared option bookings mean multiple clients may be holding the same dates, with the first to sign a contract securing the space on a definite basis.

Are there any restrictions on event types or timing requirements?

The venue can accommodate various corporate events, conferences, and meetings. Events typically require advance booking with detailed specifications including delegate numbers, setup requirements, catering needs, and AV requirements. October availability is noted as very limited with higher costs due to demand.