Business

Dining

What are the booking hold periods and how long do I have to confirm my event?

Booking holds vary depending on the option type. First option bookings are typically held for 2-5 days before requiring confirmation and contract signing. The venue may extend holds by specific deadlines (such as until 3pm on a particular date) but will release bookings if no feedback is received within the hold period.

Are evening events allowed in the dining spaces?

Evening meetings are not permitted in some spaces due to bedrooms being located on the same floor. The venue specifically mentioned they cannot accommodate evening meetings in certain areas, so timing flexibility may be required for your event.

What is the minimum spend requirement for the Brasserie Restaurant exclusive use?

The Brasserie Restaurant requires a minimum spend of £2,000 on food and beverage, plus an additional 13.50% service charge on beverages only. The space operates from 18:30-22:00 for exclusive use events.

What dining options and pricing are available for private events?

The venue offers a buffet menu at £35 per person and a 3-course plated menu at £68 per person with 3 choices (meat, fish, and vegetarian options). Drinks costs are based on pre-order arrangements.

How far in advance do I need to book to avoid last-minute restrictions?

The venue cannot accommodate last-minute bookings due to logistics and handover requirements to the hotel team. The meetings and events office is closed over weekends, making very short notice bookings impossible to process properly.

What happens if my event requirements change after receiving a quote?

If initial requirements change, the venue will need to re-quote based on the new specifications, which will be subject to availability and prices may change. All prices quoted are correct at the time of quotation but may be subject to change.

Can I arrange a site visit before confirming my booking?

Yes, the venue recommends a site inspection if you haven't visited before. They offer the option to book a site visit and will follow up within a couple of days to ensure you have everything needed at the initial stage.

What is the shared option booking system and how does it work?

Shared option means multiple bookings may be holding the same dates and space simultaneously. This gives all interested parties the opportunity to confirm, but the first booker to request and sign a contract will secure the space on a definite basis.

Are there any budget limitations that would prevent my event from being accommodated?

The venue may decline bookings that don't meet their specified budget requirements. They will inform clients if they cannot accommodate requests within the mentioned budget and may offer alternative options or forward inquiries to sister hotels.

What contact information should I use and what response times can I expect?

The main contact is meet.vic@theclermont.co.uk with phone number 0207 523 5055. The venue typically follows up within a couple of days and will attempt to call if they cannot reach you by email to discuss proposals.