Business

Events

Weddings

What AV equipment is included in the room hire and what are the additional costs?

All rooms include projector, screen, PA system with 1 handheld mic, and Wi-Fi at no extra charge. Additional services cost extra: AV technician £250-350 + VAT, extra microphones £50 + VAT each, stage setup £500-600 + VAT, and additional uplighters £25 + VAT each beyond the 4 included.

What are the standard event timings and access hours?

Standard daytime events run 9:00-17:00 with 8:00-8:30 access for setup. Evening events typically run 18:30-23:00. Christmas and party packages include specific timing slots, and filming can be accommodated for consecutive days with early morning access from 8:00.

Are there charity discounts available and what documentation is required?

Yes, charity discounts are available for registered charities. The venue offers reduced rates for charitable events, though specific discount percentages vary by event type and must be confirmed during the booking process with appropriate charity documentation.

How does the booking process work and what are the payment terms?

Bookings can be held as 'second option' while clients make decisions, but the venue may deadline other interested parties if ready to contract. The venue requires confirmation of event details including timings, catering requirements, and setup needs before finalizing contracts.

What accessibility features are available and is the venue fully accessible?

London Museum Docklands is described as 'a fully accessible venue' with disabled parking available. However, some clients have noted concerns about limited lift access when sharing with the public, so it's worth discussing specific accessibility requirements during the booking process.

Can external suppliers be used and are there restrictions on vendors?

The venue works with external suppliers and production companies for specialized requirements like cocktail masterclasses, DJ services, and additional AV equipment. Clients should confirm vendor approval processes and any restrictions during the booking consultation.

What unique features make this venue suitable for corporate events?

The venue is housed in a Grade 1 listed Georgian warehouse in Canary Wharf with exposed brick walls, original wooden columns, and views overlooking the quayside. The Riverside Room has its own private entrance and terrace, while multiple spaces allow for flexible event flow and breakout sessions.