Events

Film and Photo

Weddings

What are the room hire costs and capacity limits for different event spaces?

The Wilberforce Room costs £2,450-£3,000+VAT per day and holds up to 250 theatre style or 180 cabaret/150 dinner. The Riverside Room costs £2,000-£2,350+VAT per day for up to 100 standing reception with private terrace access for 350 guests. The Muscovado Hall can be hired with the Riverside Room for £7,600+VAT total (exclusive hire) accommodating up to 350 guests standing.

What catering options and costs are available for events?

Bovingdons is the house caterer providing various packages. Christmas packages start from £107+VAT per person at Docklands, with options including canapes, bowl food, and unlimited drinks. Summer packages start from £117+VAT per person including BBQ or food stations. Daytime catering packages are available from £50+VAT per person including refreshments and buffet lunch.

What AV equipment is included in room hire and what are additional costs?

All rooms include projector, screen, PA system with 1 handheld mic, and Wi-Fi at no extra charge. Additional services cost extra: AV technician £250-£350+VAT, extra microphones £50+VAT each, stage setup £500-£600+VAT, and additional uplighters £25+VAT each beyond the 4 included.

What are the standard event timings and access arrangements?

Standard event hours are 9:00am-5:00pm for daytime events and 6:30pm-11:00pm for evening events. Access is typically available 30-60 minutes before guest arrival. Christmas and evening packages often run 6:30pm-11:00pm with 6:00pm access for setup.

Can I access Sailortown (the Victorian recreation) as part of my event?

Yes, Sailortown can be included in event packages as a unique atmospheric space for drinks receptions or photo opportunities. Christmas packages specifically mention 1 hour access to Sailortown (6:30pm-11:00pm) as part of the Riverside Room hire, providing guests with an immersive Victorian Wapping experience.

What is the booking process and how far in advance should I book?

Events are held on 'second option' until contracts are signed, meaning other clients may also be considering the same date. The venue requires contract confirmation to secure dates and will deadline other clients once you're ready to proceed. Popular dates book up quickly, so early booking is recommended.

Are there any restrictions on external suppliers or entertainment?

The venue works with preferred suppliers including Bovingdons for catering. External AV suppliers can be used but may incur additional costs. Entertainment options like DJs and live music are available - Christmas packages mention DJ services, and the venue has partnered with Prelude for DJ services during festive periods.

What accessibility features and parking are available?

London Museum Docklands is described as 'a fully accessible venue' with disabled parking available. The venue is located at West India Quay with good transport links to Canary Wharf. However, some clients have noted concerns about sharing lifts with the public and limited lift access.

Do you offer charity rates or discounts for non-profit events?

Yes, charity discounts are available for qualifying organizations. In one example, a charity event received a discount of £1,384 off the total room hire cost. You should specifically request charity rates when enquiring and provide details about your charitable organization.

Can I combine multiple spaces for larger events and what does exclusive hire include?

Yes, multiple spaces can be hired together. Exclusive hire of Muscovado Hall and Riverside Room costs £7,600+VAT and accommodates up to 350 guests with flow between spaces, access to the outdoor terrace, and multiple bar locations. This creates a one-way system for guest flow and provides varied atmospheres within one event.