Business

Dining

What are the room hire rates and what's included in the base price?

Room hire rates vary by space: The Ghan Suite (6 people) costs £500 per day, Blue Boardroom costs £600 per day, and The Orient Suite costs £1,500 for afternoon hire (1pm-5:30pm). All rates include VAT, pads, pens, mineral water, sweets, complimentary WiFi, and LCD projector with screen. Some rooms also include flipcharts.

What Day Delegate Rate packages are available and what do they include?

Day Delegate Rates range from £75-£95 per person depending on group size and room. The package includes arrival refreshments, mid-morning tea/coffee break, restaurant buffet lunch, afternoon refreshments, room hire, stationery, WiFi, dedicated event host, and AV equipment. Minimum numbers typically apply (14-48 people depending on the quote).

What are the capacity limits for different room setups?

The Orient Suite accommodates up to 56 cabaret style, 80 banquet, 100 theatre style, or 40 U-shape. The Ghan Suite seats 6 around a circular boardroom table. The Blue Boardroom has fixed furniture. The Viceroy Suite can accommodate 21 in boardroom setup.

Are evening meetings allowed and what are the time restrictions?

Evening meetings are not permitted as there are bedrooms on the same floor as the meeting spaces. The venue appears to operate standard business hours, with events typically running during daytime hours only.

How long are provisional bookings held and what are the confirmation requirements?

Booking holds vary from 2-5 days depending on the offer type. Some quotes require confirmation within 24-48 hours, while others allow up to 5 days. First option bookings take priority over shared options, and signed contracts with payment are required to secure definite bookings.

What additional catering options are available beyond the DDR package?

Tea and coffee with sweet or savoury snacks cost £5 per person per serving. For events requiring drinks and nibbles, there's a minimum spend of £1,500. Restaurant lunch reservations can be arranged at The Soak restaurant with bills settled on consumption.

What AV equipment is provided and are there additional charges?

All meeting rooms include LCD projectors, screens, and complimentary WiFi as standard. Some rooms have plasma screens instead of projectors. Flipcharts are available in most spaces. All AV equipment is included in the room hire rate with no additional charges mentioned.

Can external vendors be used and what approval is required?

The venue can help find alternative venues if they cannot accommodate requests, suggesting some flexibility with external arrangements. However, specific vendor approval processes are not detailed in the available information, so this would need to be confirmed directly with the venue.

What happens if bookings need to be cancelled or modified?

The venue releases bookings from their system if no feedback is received within the specified hold period. For confirmed bookings, cancellation policies are not explicitly stated in the available information and would need to be clarified in the contract terms.

Are there minimum spend requirements or mandatory additional services?

Day Delegate Rates have minimum guaranteed numbers (typically 14-48 people depending on the package). For drinks and nibbles events, there's a minimum spend of £1,500. Service charges of 13.50% apply to beverages only for certain catering arrangements.