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Phantom Peak at Phantom Peak

Phantom Peak · Westfield stratford city, London E20, UK, London, E201EJ · Show map
Get an instant quote to unlock offer Exclusive offer available at this venue
Up to 600standing
Up to 450seated
Stratford, London, UKnearest station
Partybest for

About this space

Fully-realised open-world experience with games and activities
Multiple bars with cocktails, wine, beer and mocktails
Indoor and outdoor facilities for flexible event layouts
Professional music systems and AV capabilities
Street food vendors and catering options
Exclusive venue hire available
Close to Canada Water station for easy transport
Phantom Peak is set up for any Corporate event; from Conferences, Awards ceremonies, Meetings, Training and Workshops. Phantom Peak can host the business meeting, and follow with entertainment to bring the team together. It's the perfect Company Away Day venue.

Features

Wifi
Bars
Indoor and Outdoor Facilities
Music Systems
Spacious

Food & Drink

Professional Kitchen
Halal Catering
Recommended Caterering List Available

Space

Parking Spaces
Disabled Access
Storage Space
Outdoor Space
Ceiling Height 11m (35ft)

Licenses

Licensed Until 11pm
Extensions Available
TENs Available

Capacities

200 Buffet
450 Cabaret
300 Classroom
300 Dining
600 Standing
450 Theatre

Guide prices

Indicative pricing based on standard rates. Request an instant quote for your exact brief.

Venue Hire Per Day
Mons to Weds, 09:00 - 17:00
£4,000 / Venue Fee
Venue Hire Hourly
Thus, 09:00 - 17:00
£7,000 / Venue Fee
Venue Hire Hourly
Fris, 09:00 - 17:00
£15,000 / Venue Fee
Venue Hire Per Day
Mons to Weds, 09:00 - 17:00
£4,000 / Venue Fee
Venue Hire Hourly
Thus, 09:00 - 17:00
£7,000 / Venue Fee
Venue Hire Hourly
Fris, 09:00 - 17:00
£15,000 / Venue Fee

Great for a...

Team Building
JONACO Training immersive experience Team Building
  • • 2.5-hour competitive team experience builds collaboration through interactive challenges
  • • Customisable awards ceremony recognises team achievements and creativity
  • • BBQ buffet and outdoor boardwalk space provides relaxed networking after activities
Corporate Event
Exclusive hire with entertainment Corporate Event
  • • Exclusive venue access accommodates up to 700 guests with flexible layouts
  • • Full immersive experience includes 10 trails and 12 interactive characters
  • • Multiple bars and street food vendors eliminate external catering coordination
Summer Party
Games and outdoor boardwalk Summer Party
  • • Carnival games and arcade activities create engaging entertainment throughout event
  • • Outdoor boardwalk by the lake offers scenic space for mingling and relaxation
  • • Token system for food and drinks simplifies budget management and guest experience

Video tour

Location

Map showing Phantom Peak
Phantom Peak Westfield stratford city, London E20, UKShopping Centre. Excellent transport links. E201EJLondon
Stratford, London, UK
Concierge

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Frequently asked questions

What are the pricing structures for different event types and group sizes?
Pricing varies significantly by event type and group size. For team building events (120-130 people), expect around £102 per person for JONACO Training plus a £3,840 minimum event fee, with BBQ buffet at £42 per person and £3,600 bar minimum spend. For exclusive venue hire, midweek rates are £8,500-£10,200 plus per-person charges for experiences (£103.20 each) and food/drinks. Weekend rates are considerably higher due to lost show revenue from their regular immersive experiences.
What are the capacity limits for different event configurations?
Phantom Peak can accommodate groups from 30 to 700 people depending on the event type and configuration. The venue has flexible spaces that can be arranged for theatre-style seating, cabaret layouts, or standing reception formats. For exclusive hire events, they've successfully hosted up to 400 people for corporate away days and conferences.
What are the mandatory minimum spends and additional fees?
Bar minimum spends are typically £3,000-£3,600 for smaller groups, scaling up to £40 per person for larger events with open bar arrangements. Event management fees range from £350-£462 per day, and technical staff (sound/lighting engineers) cost £350-£400 per day each. Security is mandatory for larger events, with costs varying by event size and duration.
What days of the week are available for corporate bookings?
Midweek availability (Tuesday-Thursday) offers the best rates and full availability. Weekend bookings are possible but come with significantly higher dry hire fees to compensate for lost revenue from their regular Phantom Peak immersive shows. Saturday bookings are particularly expensive as they typically run two shows per day.
What catering options and restrictions apply?
In-house catering includes BBQ buffet menus (£35-£42 per person), street food options (£21.60 per person), and canapés/bowl food (£12.50-£25.50 per person). External catering is permitted, but the venue has limited food heating equipment that may require additional rental for larger events. Crockery and cutlery hire is available as an add-on service.
What AV equipment and technical support is included?
Basic in-house AV and tech support is included with venue hire, covering standard sound systems and lighting. Additional requirements like extra screens, projectors, or specialized lighting rigs incur separate charges (approximately £800-£2,000 depending on specifications). Technical staff including sound engineers, lighting engineers, and stage managers are available at £350-£400 per day each.
What are the setup and breakdown time allowances?
Setup typically begins from 11am-12pm on event days, with breakdown extending until 9pm for evening events. Multi-day events can include dedicated setup days (£1,250-£1,500 per setup day) and breakdown periods. Access times are flexible but must be arranged in advance, particularly for events requiring extensive technical setup or custom staging.
What immersive experiences and team activities are available?
The venue offers JONACO Training (condensed 2.5-hour team building experience for groups of 5), full Phantom Peak Show (4-hour immersive experience with 10 trails and 12 characters), and various carnival/arcade games. JonaCocktail puzzle games accommodate 20 people at a time, while Platyhooks and Summer Games can handle 20-25 people per session with space for spectators.
What are the payment terms and booking procedures?
Invoices are typically issued with 30-day payment terms, with some events requiring payment in portions. Booking confirmation requires specific details including exact dates, timing (start/finish plus setup/breakdown time), guest numbers, AV requirements, and catering preferences. The venue requests advance notice for any special requirements or external vendor coordination.
What additional services and amenities are available?
Additional services include manned cloakroom (£22 per hour), furniture hire (folding chairs, poseur tables, soft seating), welcome drinks (£6.66 per person), and entertainment options like DJ services (£495-£1,250 per event). The venue provides multiple working bars, street food vendors, and can arrange personalized awards ceremonies and branded elements.
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