Business

Dining

Events

What are the pricing structures for different event types and group sizes?

Pricing varies significantly by event type and group size. For team building events (120-130 people), expect around £102 per person for JONACO Training plus a £3,840 minimum event fee, with BBQ buffet at £42 per person and £3,600 bar minimum spend. For exclusive venue hire, midweek rates are £8,500-£10,200 plus per-person charges for experiences (£103.20 each) and food/drinks. Weekend rates are considerably higher due to lost show revenue from their regular immersive experiences.

What are the capacity limits for different event configurations?

Phantom Peak can accommodate groups from 30 to 700 people depending on the event type and configuration. The venue has flexible spaces that can be arranged for theatre-style seating, cabaret layouts, or standing reception formats. For exclusive hire events, they've successfully hosted up to 400 people for corporate away days and conferences.

What are the mandatory minimum spends and additional fees?

Bar minimum spends are typically £3,000-£3,600 for smaller groups, scaling up to £40 per person for larger events with open bar arrangements. Event management fees range from £350-£462 per day, and technical staff (sound/lighting engineers) cost £350-£400 per day each. Security is mandatory for larger events, with costs varying by event size and duration.

What days of the week are available for corporate bookings?

Midweek availability (Tuesday-Thursday) offers the best rates and full availability. Weekend bookings are possible but come with significantly higher dry hire fees to compensate for lost revenue from their regular Phantom Peak immersive shows. Saturday bookings are particularly expensive as they typically run two shows per day.

What catering options and restrictions apply?

In-house catering includes BBQ buffet menus (£35-£42 per person), street food options (£21.60 per person), and canapés/bowl food (£12.50-£25.50 per person). External catering is permitted, but the venue has limited food heating equipment that may require additional rental for larger events. Crockery and cutlery hire is available as an add-on service.

What AV equipment and technical support is included?

Basic in-house AV and tech support is included with venue hire, covering standard sound systems and lighting. Additional requirements like extra screens, projectors, or specialized lighting rigs incur separate charges (approximately £800-£2,000 depending on specifications). Technical staff including sound engineers, lighting engineers, and stage managers are available at £350-£400 per day each.

What are the setup and breakdown time allowances?

Setup typically begins from 11am-12pm on event days, with breakdown extending until 9pm for evening events. Multi-day events can include dedicated setup days (£1,250-£1,500 per setup day) and breakdown periods. Access times are flexible but must be arranged in advance, particularly for events requiring extensive technical setup or custom staging.

What immersive experiences and team activities are available?

The venue offers JONACO Training (condensed 2.5-hour team building experience for groups of 5), full Phantom Peak Show (4-hour immersive experience with 10 trails and 12 characters), and various carnival/arcade games. JonaCocktail puzzle games accommodate 20 people at a time, while Platyhooks and Summer Games can handle 20-25 people per session with space for spectators.

What are the payment terms and booking procedures?

Invoices are typically issued with 30-day payment terms, with some events requiring payment in portions. Booking confirmation requires specific details including exact dates, timing (start/finish plus setup/breakdown time), guest numbers, AV requirements, and catering preferences. The venue requests advance notice for any special requirements or external vendor coordination.

What additional services and amenities are available?

Additional services include manned cloakroom (£22 per hour), furniture hire (folding chairs, poseur tables, soft seating), welcome drinks (£6.66 per person), and entertainment options like DJ services (£495-£1,250 per event). The venue provides multiple working bars, street food vendors, and can arrange personalized awards ceremonies and branded elements.