Empire Suite at Grand Connaught Rooms

Any event that does not vacate the hired space by the specified end time (typically 17:00 for day events) will incur 'de rig' charges.

De Vere Grand Connaught Rooms is DDA category 3 certified.

Room hire charges are mandatory as outlined above for each suite. For packages based on minimum delegate numbers, a fixed number of guests must be paid for even if your final numbers are lower. Additional charges will apply if use extends beyond agreed hire times ('de rig' charges); costs for this are not specified in the data provided.

Daytime hire for business spaces runs from 08:00 or 09:00 to 17:00. Evening events are generally available from 18:00 to 01:00. All spaces must be vacated by these times—additional fees apply if this is exceeded, but the amount is not specified.

Room hire includes basic AV (projector and screen) and standard conference stationery. AV upgrades must be quoted separately. External catering is not mentioned as permitted; all catering in quotes is handled internally. Additional items such as reusable water bottles can be added at £1.25 per bottle plus VAT.

To be set up as a client in the system, you must provide your business name with legal suffix (Ltd/Plc/LLB), registration number, address, full contact name and position, email address, contact number, and industry type. A contract will be issued, typically requiring electronic signature via DocuSign. Payment links are sent for settling invoices, though some emails indicate formatting or email system issues, so providing a direct/personal email may facilitate smoother correspondence.

Confirmed bookings require payment via a unique payment link or invoice. The payment must be processed in full to secure the booking prior to the event date. VAT invoices are issued as standard. Final VAT invoice submission may be required before events are fully confirmed.

Optional add-ons include reusable De Vere branded water bottles at £1.25 plus VAT each. AV upgrades or extra equipment are available but require a separate quote from the in-house AV supplier.