Frequently Asked Questions
What are the minimum spend requirements and deposit structure for wedding receptions?
Minimum spend varies by date: £2,000 for smaller events, £5,000-£7,000 for weekends, up to £25,000 for peak December dates, all plus 12.5% service charge. A 25% deposit of the minimum spend is required to confirm your booking, with the remainder paid through preorders and spending on the night. All deposits are non-refundable but redeemable against your final bill.
What spaces are available for wedding receptions and what are their capacities?
Full venue hire accommodates up to 200 guests for standing receptions and includes the main bar area, Lounge, Gallery, and Courtyard. For smaller groups up to 50 people, you can book either the Courtyard (covered outdoor space with heaters and high tables) or the Lounge (semi-private area with sofas and armchairs). The venue is open until 3am on Fridays and Saturdays, though the Courtyard closes at 11pm.
What are the booking and cancellation policies?
Bookings require at least 4 weeks' notice for cancellations and 48 hours for changes. Cancellations after this time or no-shows result in full deposit forfeiture. The venue holds your reserved area for maximum 30 minutes past your start time - if no contact is made, it's treated as a no-show and deposit is retained.
What catering options are available and how does preordering work?
Canapé platters are available (6-option trays cost £245 for 10 trays serving approximately 50 people), plus late-night snacks and various drink packages. All preorders must be paid in advance and are due one week before your event. Cocktail vouchers are available at £13 per voucher, and there's a 12.5% service charge on all food and beverage.
Can we bring our own entertainment and what's included with venue hire?
Yes, you can play your own music via DJ, playlist, or live act with full venue hire. The venue includes complimentary cloakroom service and guestlist management upon request. Additional entertainment like DJs (£480 for 6 hours) and photobooths (£500 all night with printer) can be arranged through the venue.
What are the payment methods and timing requirements?
Payments are processed through DesignMyNight's secure online system, though alternative payment methods like invoicing can be arranged if the online system doesn't work. Preorder payments are typically required by Wednesday of the week before your event. You can also pay in person on arrival if online payment issues persist.
Are there any restrictions on food, drinks, or guest behavior?
The venue can accommodate dietary requirements including nut-free options and can label food items (like seafood/pork) with flags or stickers. There are no refunds for unconsumed drinks, unused vouchers, unmet minimum spends, or guests asked to leave for intoxication or antisocial behavior. All pricing is subject to revision based on current costs at time of booking.
What happens if we don't meet the minimum spend requirement?
The minimum spend must be met through a combination of preorders and spending on the night - there are no refunds if the minimum isn't reached. The venue requires certain event types to have the full minimum spend pre-paid 7 days before the event date, with no refunds on these advance payments.
Event Types
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