Business

Dining

Events

What is the cost for dining events at The Arnold Hills and what's included?

The Arnold Hills dining package costs £110 per person (excluding VAT). This includes room hire, arrival glass of prosecco or bottled beer, 3-course set menu dinner, half bottle of wine per person, mineral water, and tea/coffee with petit fours. The space accommodates up to 200 guests for seated dining events.

What are the operating hours and setup requirements for dining events?

The venue operates from 9am-5pm for standard hire, with evening dining events typically running from 6pm-11pm. Setup can be arranged the night before if required, otherwise from 7-8am on the event day. The space includes high-end furniture and fit-out as standard.

What dining layouts and capacity options are available at The Arnold Hills?

The Arnold Hills can accommodate up to 200 guests for banquet-style seated dining. The space features floor-to-ceiling windows overlooking the stadium and includes an outdoor balcony for drinks receptions. The venue provides flexible spaces with high-end furniture and fit-out included.

Are there additional costs for AV equipment and technical support?

AV equipment is supplied through Eclipse, the venue's partner. Basic packages start from £1,650 excluding VAT, with specific pricing confirmed based on requirements. An AV technician can be provided for technical support throughout the event at additional cost.

What catering options are available beyond the standard dining package?

Beyond the standard 3-course dining package, the venue offers bowl food options (4 selections) and drinks reception packages. Catering can be customized with the experienced chefs able to create bespoke menus specifically for your event. All catering is provided in-house.

Can we use the outdoor balcony for drinks receptions?

Yes, The Arnold Hills includes an outdoor balcony with stadium views that's perfect for drinks receptions before dinner. Guests can sit in the stands and take photos to remember their event. This space is included as part of the venue hire.

What are the booking and payment procedures for dining events?

Bookings require initial consultation to discuss event details and confirm availability. The venue provides detailed quotes including all costs and inclusions. Payment terms and deposit requirements are confirmed during the booking process, with final numbers typically required closer to the event date.

Are there restrictions on event dates or times for dining events?

Event availability depends on West Ham United's fixture schedule and other stadium events like concerts. Some dates may be unavailable during pack-down periods for major events. The venue recommends booking well in advance and being flexible with dates to secure preferred times.

What additional services are available for corporate dining events?

Additional services include stadium tours, cloakroom attendants (£1,080 for full day), and access to LCD screens throughout the space. The venue can arrange DJ services and entertainment. Load-in access is available for easy setup of corporate branding or displays.

Is parking available and what are the accessibility features?

The venue is located at Queen Elizabeth Olympic Park in Stratford with good transport links. Specific parking arrangements and accessibility features should be confirmed during booking. The venue has easy access for load-in and is designed to accommodate various accessibility requirements.