Hire Space
Hero image
Venue Marketing

Responding to a New Enquiry

Hire Space Enquiry Cycle in 47 Seconds

 

We recommend users to use a Chrome browser when managing Hire Space enquiries for an optimal experience.

When a customer contacts a Hire Space Venue, a notification email is sent to the venue's registered email inbox(es):

  • Click the Respond button on your notification email to be redirected to the new enquiry

  • On the enquiry page, you can see the customer's event brief and contact details. Should anything change, you can update them, and even make private notes to the enquiry for future reference!

  • After contacting each customer, confirm you have called or emailed the customer. This will move the enquiry to the 'In Progress' tab. The quicker this is done, the better your response time!

WIN A FREE 360° FILM OR PHOTOGRAPHY PACKAGE

Enter the race simply by responding to your Hire Space customer enquiries in September as quickly as possible!

Venues will be ranked based on their average response time in September. Response time is the time it takes for a new enquiry to be marked as either 'Emailed' or 'Called', moving it into the 'In Progress' tab in your Enquiry Feeds.

  • The fastest venue gets a free 360° video package

  • The runner-up will bring home a free 360° photography package

  • We also have a social media campaign ready to shout out the 10 fastest venues on social media throughout October!

Winning venues will be contacted on 3 October, 2016.

Good luck!

Need help?

Write to our wonderful Community Support team at venues@hirespace.com and we promise to help you get up to speed in no time!


Author

Author RIEMY WAN profile image

RIEMY WAN

Read more
  • #VenueMarketing
  • All tags...
Follow us on social
Hire Space Blog

Venue Marketing

  • Top Tips For Venue Marketing In a Crisis
  • 3D Virtual Venue Tours Will Be Essential In The New Normal
  • 10 Ideas to Help You Build Your Brand Community in 2020
See all 44 posts →
Blog post feature image

Venues

Top 6 Tips to Get You More Hire Space Bookings

The most common question we get from venues is “How can we get more bookings from Hire Space?” And the answer is always “Update your profile!” Here's how to make a profile that'll have the bookings flying in.

Author profile image for Hire Space

4 min read

Blog post feature image

Venues

How To Get More Hire Space Bookings Post-Lockdown

As we move closer to restrictions being lifted, we're anticipating a huge increase in enquiries. Here's how to make sure your venue is first in line.

Author profile image for Jessamy Cowie

5 min read