Business

Dining

What are the room hire rates and minimum catering requirements for business events?

Room hire varies by space and duration - for example, the Council Room costs £1,900 for a full day (07:00-17:30) or £950 for a half day (07:00-13:00). For half-day sessions, minimum catering of tea, coffee and biscuits at £4.10 per person is required. Full day delegate packages start at £96 per person including room hire, all catering breaks, and basic AV equipment.

What capacity limits apply to different room configurations?

Capacity varies significantly by room and setup - the Council Room accommodates 50 theatre style or 40 cabaret style, while the Smeaton Room holds up to 100 theatre style or 60 boardroom style. The Great Hall can accommodate up to 200 theatre style, and the Telford Theatre seats up to 238 delegates with space for three wheelchairs.

What are the standard operating hours and late extension fees?

Standard venue access is typically 07:00-17:30 for day events and 18:30-23:00 for evening events. Late extensions incur additional charges: 11pm-midnight costs £500-£550, 11pm-1am costs £1,200-£1,300, and 11pm-2am costs £1,900.

What audio-visual equipment is included and what are additional AV costs?

Basic AV varies by room - some include integral 86" LED screens, while others require additional equipment. Additional AV costs include LCD projector £135, PA system £275, handheld/lapel radio microphones £75 each, and technician services £500 for up to 10 hours. The Telford Theatre includes comprehensive AV with technician, projection screen, PA system, and multiple microphones.

How far in advance can I book and what is the provisional hold process?

The venue offers provisional holds for available dates, and some rooms may be available on a waitlist basis if already held by another client. Show-round appointments are available Monday-Friday 9:30am-5:00pm, though site visits may be limited during building refurbishment periods.

What catering options and pricing are available for business events?

Catering ranges from basic refreshments at £4.10 per person for tea/coffee/biscuits to full day delegate packages at £96 per person including all breaks and lunch. Sandwich lunches cost £25 per person, while 2-course buffet lunches start from £39 per person. All catering requires minimum numbers and excludes VAT.

Are there restrictions on decorations, entertainment, or external suppliers?

The venue prohibits naked flames and smoke for safety reasons. They work with a range of entertainment suppliers and can provide recommendations. External suppliers and entertainment arrangements can be discussed with the events team during the planning process.

What are the payment terms and cancellation policies?

All quoted rates exclude VAT and are based on minimum delegate numbers as specified in each proposal. Specific payment terms and cancellation policies are not detailed in the available information, so these should be confirmed directly with the venue during the booking process.

Can rooms be interconnected and what breakout options are available?

Some rooms are interconnected - for example, the Council Room and Stephenson Room connect, allowing groups above 30 to mingle between spaces (recommended maximum 50 guests total). Various breakout rooms are available including the Presidents Dining Room (18 boardroom style), Palmer Room (20-30 cabaret), and Tredgold Room, with hire costs ranging from £625-£1,800 depending on duration.

What accessibility features and parking arrangements are available?

The venue offers full wheelchair accessibility with guide dogs allowed, and the Telford Theatre specifically accommodates space for three wheelchairs. The building features hard-wired interconnectivity between meeting rooms and complimentary superfast Wi-Fi throughout. Specific parking arrangements are not detailed in the available information.