Business

Dining

Events

Who is the main contact for event bookings and what are their contact details?

Sheila Elworthy is the Senior Sales and Events Executive and primary contact for bookings. You can reach her at 020 7928 9444 extension 516, or through the general enquiries at enquiries@swanlondon.co.uk. The venue is located at 21 New Globe Walk, London, SE1 9DT.

What is the booking process and how do I secure a date?

The venue requires a phone call to discuss your event requirements before providing a detailed proposal. After receiving your proposal, you'll need to sign Terms and Conditions and pay a 50% deposit to secure your booking. Site visits can be arranged to view the space before making your decision.

What are the different event spaces available and their capacities?

The venue offers multiple spaces including the Balcony Room (up to 70 seated, 120 standing), the Underglobe (mentioned for networking events and weddings), and the Bull Room (intimate space with single oval oak table). The Balcony Room features floor-to-ceiling French windows opening onto a private balcony with views of St Paul's Cathedral, the Thames, and the Globe theatre.

What are the minimum spend requirements for different spaces and times?

Minimum spends vary significantly by space, date, and duration. Examples include £3,000 plus 12.5% service charge for afternoon events, £4,500 inc VAT plus 12.5% service charge for evening events, £5,500 for some evening bookings, and up to £13,000 plus a £2,000 room hire and planning fee for longer events. All minimums are subject to 12.5% service charge.

What catering options are available and who provides the food?

Executive Chef Cedric Tourainne and his team create bespoke menus for private dining spaces using seasonal British produce. Menus change four times a year and are sourced from local London suppliers including Borough Market. The venue offers various packages including arrival drinks, canapes, three-course dinners, and buffet options.

What AV equipment and technical facilities are included?

The Underglobe includes built-in staging and theming with 270-degree projection surrounding the venue, plus all AV equipment. Other spaces have varying technical capabilities, and the venue can accommodate presentations, screens, and basic AV requirements, though specific equipment details vary by space.

What are the typical event timings and any restrictions on hours?

Events typically run various hours depending on the space and type. Examples include 9:00-17:00 for day meetings, 18:00-23:30 for evening dinners, and 13:00-16:30 for afternoon events. Some spaces have restrictions due to other bookings, and availability can be limited to specific time slots when the space is in use for other events.

Are there any events or budgets the venue cannot accommodate?

The venue will decline events that don't meet their budget requirements, with staff stating they "cannot accommodate this event within the outlined budget" for certain enquiries. They also offer to help find alternative venues for clients whose requirements don't match their offerings.

What unique features and views does the venue offer?

The venue offers remarkable riverside views with the Balcony Room featuring floor-to-ceiling French windows opening onto a private balcony overlooking St Paul's Cathedral, the Thames, and Shakespeare's Globe theatre. The Bull Room has leaded windows with views of the Globe and Thames, while spaces feature unique design elements like panelled green walls, statement chandeliers, and abundant natural light.

What additional services and facilities are available on-site?

The Balcony Room includes lift access, its own private bar and cloakroom. The venue can arrange additional services like DJs, flowers, and small bands for events. All spaces have access to the venue's seasonal menus and professional catering team, with the ability to accommodate both seated and standing events.