Dining

Events

Weddings

Who is the main contact for event bookings and what are their contact details?

The primary contacts are Sheila Elworthy (Senior Sales and Events Executive) at extension 516, Jaunita Lewis (Head of Reservations, Sales and Events) at extension 512, and Ruth Woodhams (Sales) - all reachable at 020 7928 9444. The general enquiries email is enquiries@swanlondon.co.uk and the venue is located at 21 New Globe Walk, London, SE1 9DT.

What are the minimum spend requirements for different spaces and times?

The Balcony Room has varying minimum spends: £3,000 plus 12.5% service charge for daytime events, £4,000-£4,500 inc VAT plus 12.5% service charge for evening events, £5,500 for Friday evenings, £6,500 for Saturday evenings, and up to £13,000 plus a £2,000 room hire and planning fee for extended events. All minimum spends are subject to 12.5% service charge.

What are the capacity limits for the Balcony Room?

The Balcony Room can accommodate up to 70 people for seated dining or up to 120 people for standing receptions. The space features lift access, its own private bar and cloakroom, and French windows opening onto a private balcony with views of St Paul's Cathedral, the Thames, and the Globe theatre.

What deposit and payment terms are required to secure a booking?

A 50% deposit payment is required along with signed Terms and Conditions to secure any booking. The venue requires both the deposit and signed contract before confirming the reservation.

What catering options are available and who provides the food?

Executive Chef Cedric Tourainne and his team create bespoke menus for private dining spaces, inspired by seasonal British produce. Menus change four times a year and are sourced from London suppliers including Borough Market. The venue provides sample menus with proposals and offers various packages from breakfast meetings to three-course dinners.

Are there restrictions on event timing or availability?

Some events have timing restrictions due to other bookings - for example, daytime events may need to finish by 4:30pm if the space is booked for an evening event. The venue operates with first and second option holds, and availability varies significantly by date and time slot.

What happens if the venue cannot accommodate an event within the stated budget?

If the venue cannot accommodate an event within the outlined budget, they will decline the booking and offer to help find alternative venues. This policy appears to apply when client budgets fall significantly below the venue's minimum requirements.

What AV equipment and special features are included with venue hire?

The Underglobe space includes built-in staging, 270-degree projection surrounding the venue, and comprehensive AV equipment. The Balcony Room has natural light, air conditioning, and access to a private balcony, though specific AV inclusions for this space are not detailed in standard proposals.

Is the venue licensed for wedding ceremonies and are children allowed?

Yes, the venue is fully licensed for wedding ceremonies as well as receptions. Children are allowed in the Balcony Room, making it suitable for family celebrations and events that include younger guests.

What is the booking process and how long do proposals remain valid?

The venue sends bespoke proposals after initial enquiries, often requesting phone calls to discuss requirements in detail. They follow up on proposals and may offer site visits. For popular dates, they operate a first/second option system and will contact first option holders for decisions when second option enquiries come in.