Business

Events

Other

What are the minimum spend requirements for Duck & Waffle exclusive hire?

Minimum spends vary significantly by day and time: Saturday evenings require £30k (excluding VAT and service), Sunday evenings £25k, weekday evenings £26k, and July evenings start at £20k minimum. All minimum spends exclude VAT and 18% service charge (15% service charge plus 3% event management fee).

What are the capacity limits for different event formats?

Duck & Waffle exclusive hire accommodates up to 250 guests standing or 120 seated. The bar area can host up to 40 people in a seated/standing mixture, while the private dining room seats up to 20 guests for breakfast events.

What additional mandatory costs apply beyond the minimum spend?

All events incur an 18% service charge (15% service plus 3% event management fee) on top of the minimum spend, plus VAT. Security and furniture removal charges apply for exclusive hire events, though specific amounts aren't detailed in standard quotes.

What are the standard event timings and setup access?

Evening events typically run 18:30 to midnight with setup access from 16:30. Bar bookings are available for up to 3 hours from booking time with option to extend. Breakfast events run 08:00-11:00, and the venue operates a 14-day cancellation policy for private dining.

What deposit and payment terms are required?

The full minimum spend is required as a deposit within 24 hours of booking confirmation. For private dining events under 20 guests, the entire minimum spend must be pre-paid as deposit. A 7-day cancellation policy applies to group bookings.

What restrictions apply to external events and ticketed functions?

Duck & Waffle cannot host externally promoted ticketed events due to venue licensing restrictions. Any ticketed events must be organized by the venue itself and comply with their specific requirements. The venue also doesn't supply Halal meat but can provide vegetarian alternatives.

What pre-ordering requirements exist for group bookings?

All group bookings require pre-ordering of arrival drinks and canapés to ensure prompt service on the day. This applies to both bar area bookings and larger events, and must be arranged in advance of the event date.

How far in advance can bookings be made and what's the booking process?

Standard bookings can be made online up to 2 months in advance. For exclusive hire and larger events, dates are only held upon specific request and require direct contact with the events team for availability confirmation and booking.

What are the different space options and their specific features?

Duck & Waffle offers exclusive hire of the 40th floor restaurant, bar area bookings for smaller groups (roped-off semi-private area for 30+ guests), and a private dining room for up to 20 guests. The SAMBAROOM on the 39th floor is also available with shared lift entry and cloakroom.

What service charge rates apply to different event types?

Most events incur 18% service charge (15% service plus 3% event management fee), but some breakfast events and SAMBAROOM bookings have 15% service charge only. Bar bookings for smaller groups typically have 14-15% service charge depending on the specific arrangement.