Business

Dining

Events

What are the room hire rates and capacity limits for the main event spaces?

Surrey Hall is the largest space at 2,740 sqm, accommodating up to 800 guests with set-up hire at £3,500 + VAT and live day hire at £5,000 + VAT per day. Solario Suite holds up to 200 guests with set-up hire at £950 + VAT and live day hire at £1,650 + VAT per day. The Gallery accommodates up to 60 guests with set-up hire at £750 + VAT and live day hire at £1,400 + VAT per day.

What are the delegate day rate (DDR) packages and what do they include?

The Premier DDR package costs £62 + VAT per person and includes main suite hire, arrival tea/coffee with breakfast roll and fresh fruit, mid-morning tea/coffee with cookies, finger buffet or hot buffet lunch, mid-afternoon tea/coffee with baked bites, jugs of iced water, projector and screen, flipchart and pens, complimentary Wi-Fi, parking, and dedicated event manager. The Classic DDR package is available at £66 per person (£79.20 including VAT).

What are the catering minimum spend requirements and pricing?

There is a minimum catering spend of £8,000, with a policy to cater for a minimum of 75% of guests. Finger buffet costs £35.78 + VAT per person, hot or cold buffet £40.02 + VAT per person, and grab & go lunch bags £12.33 + VAT per person. Tea and coffee is £3.45 + VAT per serving, with unlimited tea and coffee at £15.98 + VAT per person per day.

What are the evening dining and drinks package options?

Evening space hire for Park View costs £1,500 + VAT for up to 150 diners. Three-course meals start from £37.50 + VAT per person, with arrival drinks at £8.33 + VAT. Drinks packages include a 3-hour package at £38.75 + VAT per person or 5-hour package at £63.00 + VAT per person, covering beer, house wine, spirits selection and soft drinks with a minimum of 50 people.

Are there any restrictions on external suppliers or entertainment?

The venue allows external caterers for events requiring specific dietary needs like fully Halal catering. Clients can bring their own DJ for events, and the venue can accommodate live bands and entertainment with appropriate staging. For large events, suppliers arriving in vans require good transport access, which the venue provides.

What are the setup and access arrangements for events?

Setup day hire for Surrey Hall costs £3,500 + VAT. Events typically require access from 6:00 AM on event days, with some requiring pre-event setup the evening before. The venue provides complimentary setup days for certain packages and offers dedicated onsite event managers for all events.

What AV equipment and technical services are included?

Basic AV equipment including projector, screen, flipchart and pens are included in DDR packages. The venue can provide sound systems, microphones, and PA systems for presentations. For more complex AV requirements, clients can use their own third-party suppliers, and the venue can accommodate staging for live entertainment and presentations.

What parking and transport options are available?

The venue provides complimentary onsite parking for events. It is located 15 miles from Central London, 25 minutes by train from London Waterloo to Esher station, and easily accessible from the M25 and A3. The venue can accommodate events requiring parking for 150-200 vehicles and has good transport access for supplier deliveries.

Can the venue accommodate large exhibitions and what are the requirements?

Surrey Hall can accommodate large exhibitions with space for up to 75 supplier stands, each requiring 2 trestle tables and pop-up displays across approximately 10,000-12,000 sqft. The venue provides good transport access for suppliers arriving in vans and can handle exhibition setups alongside conference spaces that can be flipped for evening entertainment.

What are the cancellation policies and booking procedures?

Based on the email communications, the venue may need to find alternative arrangements if specific dates are unavailable, as indicated by their willingness to help find alternative venues when dates conflict. Specific cancellation terms and booking deposit requirements are not detailed in the available information and would need to be confirmed directly with the events team.