Business

What is the Day Delegate Rate pricing and what does it include?

The Day Delegate Rate is £55-£70 per person inclusive of VAT, with a minimum of 150-300 delegates depending on the package. This includes meeting room hire from 9:00am-5:30pm, early access from 7:00am, unlimited tea/coffee/refreshments with healthy options, 3-course hot buffet lunch, LCD projector and screen, flipchart, stationery and pens, high-speed internet for all delegates, and a dedicated meeting host for the entire day.

What are the capacity limits and room configurations available?

The Galleon Suite can accommodate up to 700+ delegates in various configurations including theatre style, cabaret style (up to 500 delegates), and classroom style. The space is 719 square meters and pillar-free, offering maximum flexibility for different event layouts and activities.

What are the booking hold periods and confirmation deadlines?

Space is typically held on a provisional basis with specific decision dates provided in quotes. For example, bookings may be held until a specified date (such as 23 June for a December event), after which the space is automatically released for general sales if not confirmed.

What additional room hire costs apply beyond the Day Delegate Rate?

Syndicate/breakout rooms cost £1,200 per room (£1,000 excluding VAT). Exhibition and catering spaces are typically complimentary when booking the main Galleon Suite, but this should be confirmed based on your specific requirements.

What are the setup access and timing arrangements?

Early access is included from 7:00am on the event day as part of the Day Delegate Rate. For events requiring extensive setup, 3-hour evening-before access can be arranged for AV testing and exhibitor setup, though specific costs for this extended access should be confirmed.

What AV equipment is included and what are the technical capabilities?

Standard package includes LCD projector and screen (HDMI-compatible laptop required), built-in AV system, and basic technical support. The venue can accommodate professional AV setups including staging, lighting, multiple screens, microphones, and confidence monitors for larger productions, with costs varying based on requirements.

Are there any commission structures for bookings made through agents?

Yes, commission is offered at 10% on gross revenue for both accommodation bookings and food & beverage/Day Delegate Rate bookings. This applies to bookings made through qualified agents or intermediaries.

What catering flexibility exists beyond the standard Day Delegate Rate?

While the Day Delegate Rate includes set catering, external catering can be arranged for specific requirements. Additional options include drinks receptions at £35 per person for 3 hours (beer, house wine, soft drinks, juices), with upgrades available for spirits at an additional £10 per person.

How far in advance should bookings be made and what is the availability like?

The venue experiences high demand with frequent unavailability due to confirmed events. Bookings are often declined due to prior commitments, so early booking is essential, particularly for fixed dates and popular periods.

What happens if my event needs to be cancelled or dates changed?

If confirmation is not received by the specified decision date, bookings are automatically released. The venue may offer to check alternative dates if your original dates are unavailable, and they will update you if any cancellations become available for your preferred dates.