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What are the pricing options for meeting rooms and what's included in each package?

City Suite 1 offers two pricing options: Day Delegate Rate at £70-£81 per person plus VAT (minimum 80-95 delegates) including room hire, three tea/coffee servings with snacks, lunch, water, flipchart, projector/screen, stationery, and Wi-Fi, or room hire only at £4,000 plus VAT with coffee breaks at £6 per person plus VAT. Additional breakout rooms like City Suite 2 cost £1,000 plus VAT.

Are outside caterers permitted at the venue?

No, outside caterers are not allowed at Park Plaza London Riverbank. All catering must be provided by the venue's in-house catering team.

What are the capacity limits for different room configurations?

City Suite 1 accommodates up to 150 people in cabaret style, while City Suite 2-3 can hold up to 96 delegates in cabaret layout. The River View Lounge requires a minimum of 100 people and has a minimum food and beverage spend of £5,000 to waive the exclusive room hire fee.

What are the costs for drinks receptions and canapés?

One-hour unlimited drinks (house wine, beer, soft drinks) cost £20-£22 per person plus VAT. Canapés are priced at £20 per person plus VAT for 5 items (hot and cold mix) or £28 per person plus VAT for 8 items. Bowl food options range from £35 per person plus VAT for 5 items to £49 per person plus VAT for 7 items.

What security requirements apply to events and what are the costs?

Events in the Executive Lounge require dedicated security presence: 2 officers for up to 100 guests, 3 officers for 101+ guests. Security costs approximately £35 per hour plus VAT per officer, with an estimated total of £420 plus VAT for 2 officers working 6 hours.

What are the music and noise restrictions for evening events?

Music up to 80db is permitted until 11:00 PM, after which only background music can be played until midnight. Events in the River View Lounge can run until midnight with these restrictions in place.

What AV equipment is included and what costs extra?

Built-in projector and screen with HDMI connection are included in Day Delegate Rates, but if a free-standing projector and screen are required due to room layout changes or increased numbers, additional costs apply at £140 plus VAT per day. Basic stationery, flipcharts, and Wi-Fi are included.

What are the minimum spend requirements for exclusive venue hire?

The River View Lounge requires a minimum food and beverage spend of £5,000 to waive the exclusive room hire fee. For drinks receptions in City Suite foyer areas, a minimum spend of £20 plus VAT per person applies for evening use from 6:00 PM to 7:30 PM.

How far in advance do bookings need to be confirmed and what are the decision timelines?

For short lead events, decisions are typically required within days of the proposal. Joint first options are held for specific periods (such as until a specified date), and the venue releases space if no confirmation is received by the deadline.

What information is required when making an initial enquiry?

The venue requires event date, number of attendees, setup requirements (plenary/breakout rooms), catering needs, AV equipment requirements, accommodation needs, budget, industry type, and whether exhibition space is needed. This information helps determine availability and provide accurate quotes.