Business

Events

Weddings

What are the hourly rates for The Rock Tower's different spaces?

The Diamond Arena costs £450 per hour for standard bookings, with charity rates available at £350 per hour. The Emerald Suite is £150 per hour and seats 150 people theatre-style. The Sapphire Suite is also available but specific pricing wasn't detailed in communications.

What capacity limits apply to each space at The Rock Tower?

The Diamond Arena accommodates 800+ people with a maximum seating capacity of 900. The Emerald Suite seats 150 people in theatre-style configuration. All spaces are dry hire venues where you provide chairs and tables as part of the basic package.

What are the venue's strict no-alcohol and no-smoking policies?

The Rock Tower operates as a complete no-alcohol and no-smoking venue across all spaces. This policy is non-negotiable and applies to all events. Several bookings have been declined when clients required alcohol service for their events.

What's included in the dry hire and what additional services cost extra?

Dry hire includes chairs and tables only. Sound systems are not included and must be arranged separately - the venue has a sound engineer available at additional cost. AV equipment, technical support, and any other services require separate quotes and additional fees.

What are the venue's operating hours and viewing availability?

The office operates Monday through Friday, 9am to 5pm for viewings and inquiries. Events typically run during daytime hours - overnight events are not accommodated. Available viewing times are generally between 10am to 3pm on weekdays.

What's the booking process and what forms are required?

All bookings require completion of the venue's booking form before quotes are prepared. Once you submit the completed form, they prepare a comprehensive quote for your consideration. Viewing appointments can be arranged during office hours before finalizing bookings.

Can you bring your own entertainment and what restrictions apply?

Yes, you can bring your own entertainment to the venue. However, all activities must comply with the strict no-alcohol and no-smoking policies. The venue is suitable for various events including conferences, exhibitions, concerts, and cultural programs.

Are there different rates for charities and what documentation is needed?

Yes, registered charities receive discounted rates - the Diamond Arena is available at £350 per hour instead of the standard £450 per hour. You'll need to provide charity documentation when completing the booking form to qualify for these reduced rates.

What technical specifications and AV support are available?

The venue can provide AV requirements including screens, projectors, and sound systems, but these are not included in the basic dry hire rate. They have technical staff including a sound engineer available for hire at additional cost, with rates provided in individual quotes.

How far in advance should you book and what's the cancellation policy?

Booking availability varies significantly by date and space requirements. Some dates show availability just weeks ahead while others may be booked months in advance. Contact the venue directly at 02077007004 or josephine@hotr.org.uk to check specific date availability and discuss cancellation terms.