Dining

Events

Film and Photo

What is the minimum spend requirement for exclusive hire at The 411?

The minimum food and beverage spend varies by day of the week and space configuration. For Tuesday exclusive hire, the minimum is £5,000 +VAT with 12.5% service charge. For different areas like the diner and pool room, minimums range from £1,000 to £5,000 +VAT depending on the specific booking. All minimums include mandatory 12.5% service charge on top of VAT.

What is the maximum capacity for events at The 411?

The venue can accommodate up to 500 guests standing across 3 floors. For seated events, the maximum capacity is 150 guests. The venue is open plan across all floors with no private rooms available, which may impact events requiring contained spaces for ceremonies or presentations.

What spaces are available for hire and how are they configured?

The venue offers several configurations including the diner and pool room, the lounge (second floor with bar and DJ area), or exclusive hire of the entire venue across 3 floors. Semi-private options are available for smaller groups, with areas accommodating 70 and 250 guests respectively.

What additional services are available and what do they cost?

DJ services are available for £500 +VAT, and there's an on-site photobooth that can be unlocked for £420 +VAT. The lounge area includes access to where the DJ is located as part of the space hire. All additional services are subject to VAT.

What are the payment terms and deposit requirements?

A pre-payment of £1,000 +VAT is required, which is used towards food and drink pre-orders. After this pre-order is consumed, guests can order their own drinks during the event. The pre-payment system ensures minimum spend commitments are met.

Are there age restrictions for events at The 411?

All guests must be over 18 years old. This applies to all areas of the venue and all types of events, making it unsuitable for family events or celebrations involving minors.

Which days of the week have different pricing and availability?

Pricing varies significantly by day of the week. Tuesdays have lower minimum spends, while Saturdays have limited availability for certain types of bookings. Wednesdays may require higher minimum spends than Tuesdays, and some services may not be available on Saturdays past certain times.

What happens if my preferred date is not available?

If your requested date is unavailable, the venue will suggest alternative dates or may offer to find you an alternative venue through their network. They actively work to accommodate bookings on different days of the week when the original date cannot be fulfilled.

Can The 411 accommodate large seated dinners?

The venue cannot accommodate large seated dinners for groups over 150 people. For larger groups, they can only offer standing receptions. The maximum seated capacity is 150 guests, making it unsuitable for large corporate dinners or wedding receptions requiring full seating.

How does the venue layout work across the 3 floors?

The venue is split across 3 floors in an open-plan configuration with no private rooms. This layout may pose challenges for events requiring contained spaces, such as ceremonies or presentations where all guests need to be in one area. The lounge area on the second floor houses the bar and DJ area.