Events

Pop-up

What is the daily hire rate for the Streetside space and what additional costs should I budget for?

The Streetside space costs £600 + VAT per day with a mandatory £400 refundable damage deposit. This is a dry hire space, so you'll need to arrange your own catering, equipment, and staffing separately.

What are the operating hours and access restrictions for the Streetside space?

The space is available during building hours from 9am-9pm only. It's a non-exclusive space as it has stairs accessing escape rooms, and the venue can notify you when games are scheduled if requested.

What music and noise restrictions apply to events in the Streetside space?

No amplified music is permitted due to noise restrictions. This significantly limits the types of events suitable for this space, particularly those requiring sound systems or DJ equipment.

What capacity and layout options are available in the Streetside space?

Specific capacity numbers aren't provided in available information, but the space is described as suitable for pop-up and branded events. It's a blank canvas space with natural light located on bustling Bethnal Green Road with good foot traffic.

Are external decorations and branding allowed in the Streetside space?

Yes, external decorations are allowed. The space is specifically marketed as perfect for pop-up and branded events, suggesting flexibility for customization and branding installations.

What technical equipment and facilities are included with the Streetside hire?

As a dry hire space, no specific technical equipment is mentioned as included. You would need to bring or hire separately any AV equipment, lighting, or other technical requirements for your event.

Can I bring external caterers and what are the food service restrictions?

The venue allows external caterers but charges a 10% corkage fee. There is no usable kitchen available, so all food preparation must be done off-site or by external suppliers who can provide ready-to-serve options.

How far in advance do I need to book and what is the booking process?

The venue follows up on enquiries and releases dates if no response is received, suggesting they hold provisional bookings for limited periods. Contact their events team directly to check availability and secure your preferred date.

Are there any charity discounts available for non-profit events?

Rich Mix offers a 20% discount to registered charities, but you must provide a registered charity number to qualify. The discount policy specifically requires official charity registration status.

What happens if I need to cancel or modify my booking?

Specific cancellation policies aren't detailed in available information, but there is a £400 refundable damage deposit required. Contact the events team directly to understand their cancellation and modification terms before booking.