Business

Dining

Events

What are the room hire rates and minimum spend requirements for business meetings?

Newton private dining room charges £500-£950 room hire per day (discounted to £700 for multi-day bookings). Four Swans meeting room costs £3,600 per day. Food and beverage minimum spends range from £1,300 for Newton (10-12 people) to £2,000-£4,500 for larger spaces, all inclusive of VAT but excluding 12.5% service charge.

What capacity limits apply to the different business meeting spaces?

Newton accommodates maximum 12 people in boardroom style. Four Swans holds up to 30 guests for meetings, training, or seminars. The Pacific Ballroom can handle up to 400 people theatre style for larger conferences and corporate events.

What are the standard operating hours and access times for business events?

Standard business meeting access is typically 08:00-17:00 or 09:00-17:00, with flexibility available upon request. Day delegate rates include hire from these standard hours, with earlier access from 06:00-07:00 available for larger conferences requiring setup time.

What payment and cancellation terms apply to business bookings?

Full payment is required upfront with a signed event agreement to guarantee your booking. Cancellations within 30 days incur charges equivalent to the minimum spend or room rental fee, while cancellations more than 30 days in advance receive full refunds.

What happens if guest numbers change close to the event date?

If guest numbers reduce within 7 business working days of your event, the hotel reserves the right to charge for food and beverage costs based on the original requirements. Pre-orders must be placed no later than 7 business working days before the event date.

What technology and AV equipment is included in business meeting spaces?

Four Swans includes an 85-inch 4K LED screen and webcam facility. Newton features a 65-inch AV screen with video conferencing capability. All meeting spaces include WiFi, with additional AV equipment like TV screens available for £325 extra.

What catering options are available for business meetings and what do they cost?

Day delegate rates range from £160-£195 per person including arrival breakfast, mid-morning refreshments, working buffet lunch, and afternoon refreshments. Individual breakfast packages cost £45-£54 per person. Coffee breaks are £9.50 per person, and 2-3 course lunch menus range from £70-£98 per person.

Can the minimum food and beverage spend be combined with other hotel services?

No, the minimum spend on food and beverages cannot be combined with any other services at Pan Pacific London such as accommodation or spa services. Any additional charges beyond the minimum spend must be settled by the primary host on the day of the event.

What additional services and amenities are included with business meeting bookings?

All business meeting spaces include complimentary WiFi, name cards, customised menus, cloakroom service, blotters, note pads, pens, and still/sparkling mineral water. Larger conference bookings include private entrance, manned cloakroom, pre-function catering areas, and VIP rooms.

Is there flexibility in room setup and can multiple meeting rooms be booked together?

Meeting rooms can accommodate various setups including boardroom, cabaret, and theatre style depending on the space. Meeting Place (Level 5) can be privatised for exclusive hire of five meeting rooms plus catering breakout area. Multi-day bookings receive discounted rates.