Arts

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Events

What are the base venue hire costs for The Deck and what's included?

The Deck hire costs £12,500 ex VAT for a live event day, with an additional build day available for £6,250 ex VAT. The space is fully covered and offers extraordinary views within the stadium bowl. Catering is charged separately and can range from roaming bowl food to East-End Barrow Boy food stalls.

What are the capacity limits for different event types on The Deck?

The Deck can accommodate 500-1,500 moving attendees for fitness-style events with space for movement. For standing receptions with drinks and bowl food, the space typically handles around 250-300 guests. The venue requires sufficient space for workout equipment if needed and has good building exit flow.

What catering packages are available and at what cost?

Party packages start at £105 per person ex VAT including venue hire, 1-hour drinks package, bowl food, DJ and stadium tour. Reception packages cost £66 per person ex VAT including room hire for 5 hours (18:00-23:00), 1-hour drinks package, and bowl food with 4 options. Day delegate packages range from £52-£103.20 per person ex VAT depending on the level selected.

Are there restrictions on event timing and setup requirements?

Events typically run during daytime hours with access from 7am-5pm for conferences, though evening events can extend to 23:00-23:30. Build days are available the day before live events for an additional cost. Some dates may be unavailable due to stadium events like concerts (pack down periods for major acts like Iron Maiden).

What AV and technical services are available?

AV services are provided through Eclipse, the venue's partner. Basic packages start around £1,650 ex VAT for smaller spaces, with more comprehensive packages available for larger events. Services include screens, projectors, PA systems, microphones, and technical support, though specific costs vary by requirements.

What additional spaces can be hired alongside The Deck?

Additional breakout rooms are available including The Forge (£6,000 ex VAT), The Arnold Hills (£3,500 ex VAT), The Royal East (£1,750 ex VAT), and smaller spaces like BM6 (£787.50 ex VAT). The Great Briton and The Academy can serve as main plenary spaces, with various rooms offering different capacities and setups.

What are the payment terms and booking process?

The venue requires initial discussions via phone to understand event requirements before providing detailed quotes. Business Account Managers handle enquiries and can arrange site visits. Specific payment terms and deposit requirements are discussed during the booking process, with quotes provided excluding VAT.

Are there any mandatory additional costs or services?

Cloakroom attendants cost £1,080 total when required for full-day events (07:00-17:00). AV services are typically mandatory for events requiring technical support, with costs varying by package. All prices quoted are exclusive of VAT, which adds 20% to the total cost.

What makes The Deck unique compared to other venue spaces?

The Deck is located within the world famous 2012 Olympic Games stadium bowl, offering extraordinary views and a unique outdoor event space that's fully covered. It incorporates the history of the Olympics and West Ham United Football Club, providing an inspirational setting that creates lasting memories for guests.

What types of events work best for The Deck space?

The Deck is perfect for corporate events, summer celebrations, experiential activations, drinks parties, product launches, and ticketed fitness events. The space works well for events requiring movement and flexibility, with natural daylight and urban backdrop preferred for dynamic experiences like fitness classes or networking events.