Business

Events

Weddings

What are the room hire costs and capacity limits for business events at London Museum Docklands?

The Wilberforce Room costs £2,450 + VAT per day (9am-5pm) and accommodates up to 150 cabaret style or 250 theatre style. The Riverside Room costs £2,350 + VAT per day and holds up to 100 cabaret/theatre or 250 standing reception, with access to a private terrace for 350 standing. Smaller spaces include the Quayside Room at £1,300 + VAT (55 theatre) and Docklands Boardroom at £820 + VAT (20 boardroom style).

What AV equipment is included in the room hire and what are the additional costs?

All rooms include projector, screen, PA system with 1 handheld microphone, and Wi-Fi at no extra charge. Additional services cost extra: AV technician £250-350 + VAT, extra microphones £50 + VAT each, stage setup £500-600 + VAT, and additional uplighters £25 + VAT each (4 uplighters included free).

What catering options are available and who provides the food service?

Bovingdons is the in-house caterer for London Museum Docklands. Sample packages include daytime conference catering at £50 + VAT per person (tea/coffee, lunch buffet, soft drinks, cakes) and Christmas packages from £162 + VAT per person including canapés, bowls, unlimited drinks and room hire. All catering must be arranged through Bovingdons.

What are the standard event timings and access arrangements?

Standard event hours are 9am-5pm with 8am access for setup. Evening events typically run 6pm-11:30pm with 5:30pm access. The venue can accommodate extended hours and multi-day bookings with adjusted pricing. All rooms include setup time within the hire period.

How does the booking process work and what are the payment terms?

Events are held on 'first option' or 'second option' basis until contracts are signed. The venue requires confirmation and signed contracts to secure dates, and will deadline other clients when ready to proceed. Contact the Events Sales team at docklandsevents@londonmuseum.org.uk or call the Event Sales Manager directly.

What is the maximum capacity for the venue and can multiple rooms be hired together?

The venue's maximum capacity is 250 seated or 350 standing (using terrace space). For larger events requiring 300+ guests, exclusive hire of multiple rooms is available, such as combining Muscovado Hall and Riverside Room for £7,600 + VAT, creating flow between spaces with multiple bars and access to the outdoor terrace.

Are there any restrictions on event types or special requirements for filming/unusual events?

The venue accommodates various event types including conferences, corporate parties, filming, and charity events. Filming requires site visits and specific arrangements. The venue is fully accessible and offers charity discounts. Some events may require additional approvals or have specific setup requirements that need advance discussion.

What contact information should I use and what are the team's working hours?

Contact docklandsevents@londonmuseum.org.uk for general enquiries. The Events Sales & Marketing Manager works Monday-Thursday 9:30am-5:15pm (contact venuehire@londonmuseum.org.uk on Fridays). For urgent matters, call 020 7814 5516 or the Senior Events Coordinator at 020 7814 5635.