Frequently Asked Questions
What are the minimum spend requirements for different group sizes and event types?
Semi-private area bookings (18:00-23:00) require minimum spends ranging from £5,000 (VAT inc) for 70 guests on Wednesdays to £12,655 (VAT inc) for 150 guests. Full venue hire for larger groups requires £8,800 plus VAT minimum spend for evening events (18:00-00:00), while quiz nights or events requiring exclusive use need £24,750 plus VAT minimum spend. All minimum spends must be reached through food, drinks, and mini golf games.
What are the venue's operating hours and latest event finish times?
The venue opens at 12:00 PM daily. Evening events typically run from 18:00 to 23:00 for semi-private bookings, or until 00:00 (midnight) for full venue hire. Events cannot start before the venue opens at noon, and hard stops are enforced at the agreed finish times.
How much does mini golf cost per person and how long does it take for groups?
Mini golf costs £13 per person and is included in package pricing. Games are played on 4 courses with teams of up to 6 people, taking approximately 30 minutes per team. For larger groups, it takes roughly 1 hour 15 minutes for 70 people or 2.5 hours for 150 people to complete, with teams teeing off a few minutes apart on the same course.
What deposit and payment terms are required to secure a booking?
A 25% deposit based on the minimum spend is required to confirm the booking. The remaining balance must be paid at least 1 month before the event date. All payments are subject to these strict timelines and the venue will not hold dates without the deposit.
Are there mandatory service charges and what percentage do they add?
A 12.5% optional service charge is automatically added to all bills covering food, drinks, and mini golf. This charge appears on all quotes and final invoices, significantly increasing the total cost beyond the base minimum spend requirements.
What Christmas packages are available and what do they include?
Christmas packages range from Gold (£50 per person) to Platinum (£67 per person including VAT). All packages include 1 game of mini golf, food items (typically 9 per person), and drinks allowances (unlimited house drinks for 2 hours in Platinum). Additional drink hours cost £20-£40 per person, and all guests must choose the same package unless dietary requirements differ.
Can we bring our own catering or external vendors, and what are the restrictions?
The venue requires all food and drinks to be purchased from their menu to meet minimum spend requirements. Food is served buffet-style 20-30 minutes after arrival time, and drinks are served in ice buckets on tables. External catering appears to be prohibited as minimum spends must be met through venue purchases.
What are the capacity limits for different areas and event formats?
Semi-private areas accommodate up to 150 guests for standing events. Half venue hire supports up to 250 people standing capacity, while full venue hire accommodates up to 750 guests. Quiz nights and events requiring exclusive use automatically require full venue hire regardless of guest count due to space and equipment needs.
What AV equipment and entertainment options are included in the venue?
The venue includes a screen, projector, and microphone for presentations. There's a DJ booth available, and the space can accommodate live music for full venue hires. However, specific AV setup requirements and any additional equipment costs are not detailed in standard quotes.
Are there different pricing structures for different days of the week?
Yes, minimum spends vary significantly by day. For 70 guests in semi-private areas, Wednesdays cost £5,000 (VAT inc) while Thursdays cost £5,775 (VAT inc). Wednesday bookings may include complimentary bubbly reception (one glass of Prosecco per person), making them more cost-effective for corporate events.
Event Types
Great for: Tech-infused mini golf with automatic scoring eliminates cheating and paperwork, creating a unique team-building experience that combines competitive gaming with premium hospitality.
Suitable for: Party Venues in London, Party Venues in London for 500 people, Party Venues in Greater London, Party Venues in West London, Party Venues in West London for 500 people, Party Venues in Hammersmith Fulham, Conference Venues in United Kingdom, Conference Venues in London, Conference Venues in London for 500 people, Conference Venues in West London, Conference Venues in West London for 500 people, Conference Venues in Hammersmith Fulham, Conference Venues in Shepherds Bush, Conference Venues in Ladbroke Grove, Conference Venues in Holland Park, Conference Venues in White City, Event Venues in United Kingdom, Event Venues in London, Event Venues in London for 500 people, Event Venues in West London, Event Venues in West London for 500 people, Event Venues in Hammersmith Fulham, Event Venues in Shepherds Bush, Event Venues in Ladbroke Grove, Event Venues in White City, Unusual Venues in London, Unusual Venues in London for 500 people, Unusual Venues in West London, Away Day Venues in London, Away Day Venues in London for 500 people, Away Day Venues in West London, Away Day Venues in West London for 500 people, Performance Venues in London, Performance Venues in London for 500 people
