Business

Events

Weddings

What are the room hire rates and what's included in the base price?

Room hire rates vary by space: Canterbury Suite (65 sqm, up to 50 banqueting) at £1,600 inc VAT per day, Thames Suite (72 sqm, up to 30 classroom) at £1,600 inc VAT per day, Regency Suite (120 sqm, up to 60 banqueting) at £2,500 inc VAT, and Ballroom Suite (174 sqm, up to 120 banqueting) at £3,500 supplement plus additional costs. Base room hire includes pads, pens, mineral water, sweets, dedicated event planner, screen and projector, flipchart, complimentary Wi-Fi, and VAT at 20%.

What are the Day Delegate Rate packages and pricing?

Day Delegate Rate packages are available from £80-£110 per person (reduced rates mentioned as low as £90). The package includes arrival tea/coffee with refreshments, mid-morning tea/coffee break, working buffet lunch, afternoon tea/coffee break, room hire, stationery, Wi-Fi, LCD projector and screen, flipchart, and dedicated event planner. Unlimited tea and coffee throughout the day is available at £15 per person.

What are the minimum numbers required and capacity limits for each space?

Canterbury Suite has maximum 50 banqueting/48 classroom style, Thames Suite maximum 30 classroom style, Regency Suite maximum 60 banqueting/50 cabaret style, and Ballroom Suite maximum 120 banqueting/170 theatre style. Minimum guaranteed numbers vary by package: Day Delegate Rates typically require 35-50 minimum, while dinner packages require 35-100 minimum depending on the space and package selected.

How long are provisional holds and what are the booking deadlines?

Provisional holds are typically placed for 1 week on either 1st option (exclusive) or shared option (multiple clients holding same dates). The venue requires decisions by specific deadlines, often with automatic release if not confirmed - examples include 'decision required by tomorrow 5pm' and 'decision required by tomorrow 2pm'. Final event details must be submitted by noon on the Friday before the event week.

What are the cancellation charges and payment terms?

Cancellation charges are: 52-12 weeks prior: 30% of function charges, 12-8 weeks prior: 50% of charges, 8-4 weeks prior: 80% of charges, 4 weeks or less: 100% of charges. Payment terms and deposit requirements are not specified in the available information, but pro forma invoices are issued once event details are confirmed.

What additional services and costs should I budget for?

Additional costs include: PA system with 2 wireless microphones £250 inc VAT (Ballroom only), lectern £60 inc VAT, printing at £0.75 per page double-sided colour A4, drinks minimum spend from £400-£600 inc VAT for receptions. The venue can provide name tag printing, coffee machines for meetings, and coordinate deliveries. Service charges may apply to some packages but not others.

What are the timing restrictions and access arrangements?

Events typically run 6pm-11pm for dinners, 9am-5pm for conferences, with some flexibility. The venue is located on the 1st floor with disabled access, air conditioning, heating, and natural daylight in all spaces. Setup time and access arrangements need to be coordinated in advance, with delivery coordination available through the concierge team.

What catering options and pricing are available?

Private dinner packages range from £99-£115 per person including room hire, arrival drink, 3-course set menu (maximum 2-2-2 or 3-3-3 choices), half bottle wine per person, half bottle water, tea/coffee and petit fours. Working lunches are £25 per person, tea/coffee breaks £5-£7 per person. Christmas packages are £115 per person including festive menu, wine, and Christmas decorations.

What AV equipment is included and what are the upgrade options?

Standard room hire includes 1 LCD screen and projector, flipchart, and complimentary Wi-Fi. The venue uses remote HDMI connections and wired internet is unavailable. For advanced AV requirements including live streaming, hybrid events, or additional equipment, clients must use the venue's designated AV supplier or bring their own (requiring PAT test, public liability, and RAMS forms).

Can I bring my own suppliers and what are the requirements?

External suppliers are permitted but must provide PAT test certificates, public liability insurance, and RAMS (Risk Assessment Method Statement) forms. The venue has designated suppliers for AV equipment who can provide quotes for complex setups. Deliveries can be coordinated through the concierge team with advance notice of delivery date, time, and contact person.