Events

What are the exact pricing options for private dinner packages and what's included?

The Private Dinner Package is priced at £99.00 per person for minimum guaranteed numbers of 35 people, or £105.00 per person without minimum requirements. Both packages include private room hire, arrival drink (sparkling wine or juice), 3-course set menu with tea/coffee and petit fours, half bottle of house wine per person, half bottle of water per person, dedicated event planner, VAT at 20% and service charge.

What are the capacity limits and room specifications for the Canterbury Suite?

Canterbury Suite has a maximum capacity of 50 people in banqueting style and 48 people in classroom style. The room is 65.33 sqm, located on the 1st floor with natural daylight, air conditioning and heating, disabled access, and complimentary WiFi.

How long can I hold space without confirming and what are the booking deadlines?

Space is typically held on 1st option for 1 week, after which it may be released or offered on shared option to other bookers. Final event details must be submitted by noon on the Friday before your event week, and any modifications after this deadline are subject to availability.

What are the day delegate rates and what's included in meeting packages?

Day Delegate Rate packages start at £80.00 per person (reduced from £95.00) for minimum 45 people, or £90.00 per person for other configurations. This includes arrival tea/coffee with refreshments, mid-morning break, working lunch, afternoon break, room hire with stationery, WiFi, LCD projector and screen, flipchart, and VAT.

What are the room hire rates for meetings without catering packages?

Room hire rates vary by space: Canterbury Suite and Thames Suite at £1,600.00 inc VAT per day (reduced from £3,200.00), Regency Suite at £2,500.00 inc VAT, and Ballroom Suite requiring a £3,500.00 supplement for 2 days. All rates include basic equipment like pads, pens, water, screen, projector, and WiFi.

What are the cancellation fees and payment terms?

Cancellation charges are: 52-12 weeks prior (30% of charges), 12-8 weeks prior (50% of charges), 8-4 weeks prior (80% of charges), and within 4 weeks (100% of charges). Payment terms and deposit requirements vary by booking but decisions are typically required within specified timeframes to avoid automatic release.

What additional services are available and what do they cost?

Additional services include: unlimited tea/coffee at £15.00 per person per day, printing at £0.75 per page for double-sided colour A4, PA system with wireless microphones at £250.00 inc VAT (Ballroom only), lectern at £60.00, and minimum spend options for drinks starting at £500.00 inc VAT.

What AV equipment is included and what are the technical limitations?

Standard room hire includes LCD projector, screen, and flipchart. The venue uses remote HDMI connections, wired internet is unavailable, and live streaming facilities must be self-arranged or hired from hotel-approved AV suppliers at additional cost. For complex AV needs, clients are connected with designated suppliers or can bring their own with proper documentation.

What are the timing restrictions and typical event hours?

Events typically run from 6:00 PM to 11:00 PM for dinners, 9:00 AM to 5:00 PM for conferences, and 18:30 to 23:30 for evening events. Setup requirements and access times vary by event complexity, with some requiring day-before setup for larger productions.

What catering options are available beyond the standard packages?

Beyond dinner packages, options include: tea/coffee at £5.00 per person per serving, tea/coffee with biscuits at £5.50, tea/coffee with snacks at £7.00, working lunch at £25.00 per person, and various minimum spend arrangements for bars with consumption-based charging for additional drinks.