Business

Dining

What are the room hire rates and minimum spend requirements for business meetings?

Room hire rates vary by space: Canterbury Suite (65 sqm, up to 48 classroom style) at £1,600 inc VAT per day, Thames Suite (72 sqm, up to 30 classroom style) at £1,600 inc VAT per day, and Regency Suite (120 sqm, up to 50 cabaret style) at £2,500 inc VAT. Day Delegate Rate packages start from £80-£110 per person including room hire, refreshments, and basic AV equipment.

What is included in the Day Delegate Rate package and what are the pricing tiers?

The Day Delegate Rate package ranges from £80-£110 per person and includes arrival tea/coffee with refreshments, mid-morning and mid-afternoon tea/coffee breaks, working buffet lunch, room hire with stationery (pads, pens, mineral water, sweets), complimentary Wi-Fi, LCD projector with screen, flipchart, and dedicated event planner. VAT at 20% is included in all quoted prices.

What are the capacity limits and layout options for different meeting spaces?

Canterbury Suite accommodates up to 48 people in classroom style (65 sqm), Thames Suite holds up to 30 in classroom style (72 sqm), Regency Suite fits up to 50 in cabaret style (120 sqm), and Ballroom Suite can accommodate up to 50 in cabaret style or 170 in theatre style (174 sqm). All rooms are on the 1st floor with natural daylight, AC, heating, disabled access, and Wi-Fi.

What additional catering options are available beyond the standard package?

Beyond the Day Delegate Rate, additional options include: unlimited tea & coffee at £15 per person per day, tea/coffee with biscuits at £5.50 per person per serving, tea/coffee with sweet/savoury snacks at £7 per person per serving, working lunch at £25 per person, and drinks receptions with minimum spends starting from £400-£600 including VAT.

What AV equipment is included and what are the costs for additional technical requirements?

Standard room hire includes one LCD projector with screen and flipchart. Additional equipment available: PA system with 2 wireless microphones at £250 inc VAT (Ballroom only), lectern at £60 inc VAT. The venue uses remote HDMI connections, wired internet is unavailable, and live streaming facilities must be arranged through hotel-approved AV suppliers or self-arranged.

What are the booking hold periods and cancellation policies?

Spaces are typically held on 1st option for 1 week, with automatic release if not confirmed by the specified deadline (usually by 5pm on the given date). Cancellation charges apply: 30% between 52-12 weeks prior, 50% between 12-8 weeks, 80% between 8-4 weeks, and 100% within 4 weeks of the event date.

What are the timing restrictions and final detail submission deadlines?

Final event details must be submitted by noon on the Friday before the event week. Any modifications after this deadline are subject to availability. Events typically run during standard business hours, with evening events possible until 23:30. Menu choices must be confirmed at least 14 days prior to the event.

What additional services and fees should be budgeted for?

Additional costs include: printing services at £0.75 per page for double-sided colour A4 documents, name tag printing available (hotel template with venue branding), service charges may apply to some packages, and minimum guaranteed numbers are required (typically 35-45 people depending on the package). All prices include VAT at 20%.

What are the setup and delivery policies for corporate events?

The venue accepts deliveries on the day of the event with advance notice including delivery date, time, and contact person details. Clients can bring their own materials (roll-up banners, tablecloths, promotional items) directly. External AV suppliers are permitted but must provide PAT test forms, public liability insurance, and RAMS forms.

Are there minimum spend requirements for drinks and what are the options?

Drinks minimum spends start from £400-£600 including VAT, with the venue recommending £500-£600 for greater flexibility in guest choices. Options include consumption-based charging or minimum spend arrangements. Self-service coffee stations can be arranged for meetings, and card bars can be set up for guest-pay arrangements.