Business

Dining

Events

What are the room hire rates and capacity limits for business meetings and conferences?

Room hire rates vary by space: Canterbury Suite (65 sqm, max 50 banqueting/48 classroom) at £1,600 inc VAT per day, Thames Suite (72 sqm, max 30 classroom) at £1,600 inc VAT per day, Regency Suite (120 sqm, max 50-60 banqueting/50 cabaret) at £2,500 inc VAT, and Ballroom Suite (174 sqm, max 120 banqueting/170 theatre) with room hire supplement of £3,500 per day. All rates are reduced from standard pricing and include basic equipment.

What's included in the Day Delegate Rate package and how much does it cost?

The Day Delegate Rate package costs £80-£96 per person (reduced from £95-£110) with a minimum of 45 people. It includes arrival tea/coffee with refreshments, mid-morning break, working buffet lunch, afternoon break, room hire with stationery (pads, pens, water, sweets), complimentary Wi-Fi, LCD projector with screen, flipchart, dedicated event planner, and VAT.

What are the catering options and pricing for business events?

Tea and coffee costs £5.00 per person per serving, with biscuits £5.50, or with snacks £7.00. Unlimited tea and coffee is £15.00 per person per day (no biscuits included). Working lunch is £25.00 per person served in the meeting room. For drinks receptions, minimum spend options range from £400-£600 including VAT depending on the event.

What AV equipment is included and what additional options are available?

Standard room hire includes one LCD screen with projector, flipchart, and Wi-Fi. Additional equipment available: PA system with 2 wireless microphones for £250 inc VAT (Ballroom only), lectern for £60 inc VAT. The venue uses remote HDMI connections, wired internet is unavailable, and live streaming facilities must be arranged through hotel-approved AV suppliers or self-arranged.

What are the booking hold periods and cancellation policies?

Spaces are typically held on 1st option for 1 week, with automatic release if not confirmed by the deadline (usually by 5pm on specified date). Cancellation charges: 52-12 weeks prior: 30%, 12-8 weeks: 50%, 8-4 weeks: 80%, within 4 weeks: 100% of function charges. Final event details must be submitted by noon on the Friday before the event.

What additional services and fees should I budget for?

Printing costs £0.75 per page for double-sided colour A4 documents. Name tag printing is available on hotel-branded place cards. Service charge is not applicable for most bookings, but VAT at 20% is included in quoted prices. Dedicated event planner is included with room hire packages.

What are the setup and access arrangements for corporate events?

Events typically run 6pm-11pm for dinners or 9am-5pm for conferences. The venue has disabled access, air conditioning, heating, and natural daylight in most spaces. All meeting rooms are on the 1st floor. Setup requirements and delivery arrangements must be coordinated with the events team, including delivery times and contact person details.

Are there restrictions on external suppliers and what approval is needed?

External AV suppliers are permitted at no extra cost but must provide PAT Test certificates, Public Liability insurance, and RAMS (Risk Assessment Method Statement) forms. The venue has designated AV suppliers for complex requirements. Clients can bring materials like banners, tablecloths, and promotional items, but delivery arrangements must be pre-arranged with the concierge team.