Business

Events

Weddings

What are the room hire rates and minimum spend requirements for business events?

Room hire rates vary by space: Canterbury Suite (65 sqm, up to 50 banqueting) at £1,600 inc VAT per day, Thames Suite (72 sqm, up to 30 classroom) at £1,600 inc VAT per day, Regency Suite (120 sqm, up to 60 banqueting/50 cabaret) at £2,500 inc VAT, and Ballroom Suite (174 sqm, up to 170 theatre/120 banqueting) with a £3,500 per day supplement. Day Delegate Rate packages start at £80-110 per person including room hire, refreshments, and basic AV equipment.

What is included in the Day Delegate Rate package and what are the pricing tiers?

The Day Delegate Rate package ranges from £80-110 per person and includes arrival tea/coffee with refreshments, mid-morning break, working buffet lunch, afternoon break, room hire with stationery (pads, pens, water, sweets), complimentary Wi-Fi, LCD projector with screen, flipchart, and dedicated event planner. Additional unlimited tea/coffee service is available at £15 per person per day.

What are the capacity limits and layout options for each meeting space?

Canterbury Suite holds maximum 50 banqueting or 48 classroom style, Thames Suite accommodates 30 classroom style, Regency Suite fits 60 banqueting or 50 cabaret style, and Ballroom Suite can host up to 170 theatre style or 120 banqueting with dance floor. All rooms are on the 1st floor with natural daylight, air conditioning, heating, disabled access, and Wi-Fi.

How far in advance must bookings be confirmed and what are the hold periods?

Spaces are typically held on 1st option for 1 week, with some quotes showing shared options where multiple clients may be holding the same dates. Final event details must be submitted by noon on the Friday before the event week, and any modifications after this deadline are subject to availability.

What are the cancellation charges and payment terms?

Cancellation charges apply as follows: 52-12 weeks prior = 30% of charges, 12-8 weeks = 50%, 8-4 weeks = 80%, and within 4 weeks = 100% of total charges. The venue requires decisions by specific deadlines (typically 24-48 hours) or spaces are automatically released.

What AV equipment is included and what additional technical services are available?

Basic package includes 1 LCD projector with 6ft x 8ft screen and flipchart. PA system with 2 wireless microphones costs £250 inc VAT (Ballroom only). The venue uses remote HDMI connections, wired internet is unavailable, and live streaming facilities must be arranged through hotel-approved AV suppliers or self-arranged with required PAT test, public liability, and RAMS forms.

What catering options and pricing are available beyond the standard packages?

Individual catering items include: tea/coffee at £5 per person per serving, tea/coffee with biscuits at £5.50, tea/coffee with snacks at £7, working lunch at £25 per person served in meeting room. For drinks receptions, minimum spend options start at £500-600 inc VAT, with consumption-based charging also available.

What additional services and fees should be budgeted for?

Additional services include: printing at £0.75 per page for double-sided colour A4 documents, name tag printing on hotel-branded place cards (complimentary for small quantities), lectern rental at £60 inc VAT, and dedicated event planner included in packages. Service charges are not applicable for most bookings, and VAT at 20% is included in quoted prices.

What are the setup and access arrangements for corporate events?

The venue provides free-flow coffee machines in meeting rooms instead of flasks, allows delivery of corporate materials with advance notice to concierge team, and can accommodate roll-up banners, tablecloths, and promotional materials. Setup requirements and delivery coordination must be confirmed in advance with specific dates, times, and contact person details.

Are there any restrictions on external suppliers or special requirements?

External AV suppliers are permitted at no extra cost but must provide PAT test forms, public liability insurance, and RAMS (Risk Assessment Method Statement) forms. Live streaming facilities must be self-arranged or hired through hotel-approved suppliers. The venue can accommodate corporate branding and promotional materials with advance coordination.