Business

Events

What are the minimum spend requirements for private room bookings?

The Ruby private room (up to 65 guests) requires a minimum spend of £4,600-£5,200 including VAT plus 12.5% service charge, depending on timing and date. Evening hires typically have higher minimum spends than daytime events. The minimum spend covers food, drinks, and mini golf across your entire event.

What capacity limits apply to different areas of the venue?

The Ruby private room accommodates up to 65 guests standing or 45 seated theatre-style. The restaurant area seats up to 75 guests, while the Rose private room holds up to 50 guests. For larger groups, the restaurant area plus interconnecting Rose room can accommodate up to 140-150 guests standing.

What deposit and payment terms are required to secure a booking?

A 25% deposit of the minimum spend is required to secure your booking, along with a signed event contract. The remaining balance, drinks pre-orders, and dietary requirements must be submitted at least 30 days prior to your event date. Some bookings require full non-refundable prepayment due to the 30-day cancellation policy.

How long does the mini golf activity take and how is it organized?

Mini golf takes approximately 30 minutes per team of up to 6 guests, with teams teeing off a few minutes apart on the 9-hole course. For a group of 65 guests, expect the entire golf activity to take around 45-60 minutes total, while larger groups of 120+ may need 2+ hours to complete.

What are the standard event time slots and venue closing times?

Typical event slots run 17:00-23:00 for evening events or 12:00-16:00 for daytime events. The venue closes at 22:00 on Sundays and 23:00-00:00 on other days. DJs are not permitted on Sundays, and Saturday bookings may require budget flexibility due to higher demand.

Are Christmas packages mandatory and what do they include?

For Christmas events, you are required to book one of their Christmas packages, which include globally inspired food served buffet-style in platters, a selection of drinks, and a game of mini golf. Any remaining balance from your minimum spend can be used as a bar tab on the day.

What AV equipment and presentation facilities are available?

The Ruby room includes a large plasma screen and microphone, while the Rose room has a small TV. The restaurant area offers a big screen and projector setup. HDMI cables must be brought to the venue. Theatre-style seating can accommodate up to 45 people in Ruby room or 60 in the restaurant area.

What restrictions apply to external suppliers and entertainment?

The venue operates on a live booking system where availability can change. DJs are not hosted on Sundays, and the venue has specific policies around external entertainment. Food and drinks must be selected from their packages or bar menu - external catering is not mentioned as an option.

How does the minimum spend work with food and beverage packages?

You must choose from their group packages, with the same package required for all guests unless dietary requirements necessitate alternatives. If the total package value is lower than your minimum spend, the remaining balance must be used as a bar tab for additional food or drinks on the day.

What are the service charge and payment policies?

A 12.5% optional service charge is added to all bills. The venue works on a live booking system, so availability is subject to change. Full venue hires for 300+ guests range from £27,500-£41,250 plus VAT depending on the date, with evening Saturday hires commanding premium pricing.