Business

Dining

Events

What are the room hire rates for different spaces and what's included in the base price?

Room hire varies by space: Carlton Room £1,500+VAT, Library Room £1,800+VAT, Terrace Room £1,400-£2,400+VAT, Elizabeth Room starts from £4,800+VAT for exclusive first floor use. All rates include basic AV (projector/screen, sound system, microphones, Wi-Fi), AV team support on arrival and on-call, and natural daylight in most spaces.

What are the catering minimum spends and guest number requirements?

Catering minimums vary by space: Carlton Room requires minimum 35-55 guests, Library Room minimum 15 guests, Terrace Room minimum 55-70 guests with £2,000-£3,500+VAT minimum spend. The Elizabeth Room requires minimum 70-180 guests depending on package selected.

What are the standard access times and additional hour charges?

Standard access varies by event type: daytime events typically 08:00-17:00, evening events 18:00-23:00/23:30. Additional access from 7am or extending to 11pm costs £500+VAT per hour, subject to availability. Weekend room hire rates are significantly higher at £3,500+VAT per day.

What spaces are available and what are their maximum capacities?

Carlton Room: 105 theatre/48 cabaret, Grosvenor Room: 48 theatre, Alie Room: 48 theatre, Library Room: 80 theatre/40 cabaret/32 boardroom, Terrace Room: 150 reception/75 theatre/70 banquet, Elizabeth Room: 210 theatre/150 banquet/250 reception. The venue offers exclusive floor hire with multiple rooms and dedicated catering spaces.

Are external caterers permitted and what catering is available in-house?

External catering is not permitted - all catering must be supplied by in-house caterer Vacherin. Options include tea/coffee breaks from £4.30+VAT per person, working lunches from £19.50+VAT, networking packages from £28+VAT, and evening reception packages from £23.50+VAT per person with unlimited drinks.

What AV equipment and technical support is available?

Standard AV includes projectors/screens, sound systems, microphones, and Wi-Fi. Terrace Room features 135" LED screen, Elizabeth Room has 163" LED wall with stage. Additional options: extra microphones £45+VAT each, AV technician £400+VAT for 4 hours then £80+VAT per additional hour, external AV fee £500+VAT, plasma screens £160+VAT each.

How does the booking process work and what are the hold periods?

Venues can place bookings on "1st option" or "2nd option" status. The venue follows up regularly for confirmation and will release bookings if no response is received within their specified timeframe. They require responses within 5 working days for some bookings and will offer spaces to other waiting clients if deadlines aren't met.

What are the Christmas party packages and seasonal pricing?

Christmas packages available from £126+VAT per person (minimum 70 guests) including room hire, glass of sparkling on arrival, 8 canapés or 4 bowl food items, 3-hour unlimited house drinks, in-house decorations, cloakroom, and dedicated events team. Terrace Room Christmas packages start from £139+VAT per person.

Is the Library space private during events and can people walk through?

The Library area is a designated event space with no public access during events - no one can walk through while an event is taking place. It functions like any other assigned event room with exclusive use guaranteed for your booking.

What day delegate packages are available and what do they include?

Networker Day Delegate Package from £70-£98+VAT per person includes room hire 08:00-17:00, arrival coffee/tea, morning pastries, networking lunch with sharing boards and finger foods, afternoon refreshments, dedicated conference team, catering equipment, and full AV setup. Minimum numbers typically 70-80 guests depending on space.