Frequently Asked Questions
What are the minimum spend requirements for The Arena business space?
The Arena requires a minimum spend of £8,000 including VAT for exclusive hire. Semi-private options are available with a reduced minimum spend of £3,000 total. Payment is used against food and drinks pre-orders or as a bar tab on the day.
What capacity can The Arena accommodate for corporate events?
The Arena can house up to 60 guests for meetings with breakout areas. For larger events, half of The Arena floor can accommodate groups, with the venue handling events for 120-300 people depending on the specific requirements and layout.
What games and activities are included in The Arena hire?
The Arena includes unlimited use of 2 ping pong tables and 2 pool tables as standard. Additional games and activities across the building cost £1,000-£1,500 for the duration of the event, which includes access to 5 championship-sized ping pong tables, 2 pool tables, 2 darts oches, and beer pong.
What AV equipment is available for presentations and corporate events?
The Arena features 11 HD TV screens suitable for presentations and live sport viewing. AV support for bands, awards ceremonies, or presentations costs £500, including stage, microphone, and screen setup. The venue has the technical capability to support live entertainment and corporate presentations.
What are the payment terms and cancellation policy?
A signed event contract and 50% deposit are required upfront to confirm booking. The remaining balance is due 2 weeks prior to the event date. Cancellations require 4 weeks written notice for a refund - cancellations after this time result in deposit forfeiture, and deposits are non-refundable for non-attendance.
Are there age restrictions for corporate events?
The venue has a strict license prohibiting anyone under 18 from being on the premises past 8pm. This applies to all corporate events and parties, so any team building or corporate events with younger attendees must conclude before 8pm.
What food and beverage packages are available?
The venue offers various packages starting from £35 per person, including options for buffet meals, canapés, and bowl food. Christmas packages are available at £60 per person including drinks, food, and entertainment. All catering includes a 12.5% service charge and rates are inclusive of VAT.
Does The Arena have outdoor space and what's included in exclusive hire?
Exclusive hire of The Arena includes access to an outdoor balcony, a roped-off area exclusive for your guests, and all gaming facilities. The space is designed for both formal meetings and informal networking with breakout areas for activities after business sessions.
How far in advance do I need to book and are dates held?
Due to high demand, the venue cannot hold spaces for enquiries - bookings must be confirmed immediately with contract and deposit. Events require final confirmation 2 weeks before the event date when the remaining balance is due.
What are the typical event timings and is there flexibility?
Corporate events typically run from 9am-5pm for day events, with evening events from 6:30pm-midnight. The venue can accommodate flexible timings, but bookings are only confirmed for the specific times stated in the contract and any changes may affect cancellation rights.
Event Types
Great for: The Arena combines professional meeting facilities with interactive gaming in Westfield Stratford's largest bar venue.
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