Business

Events

Pop-up

What is the room hire cost for the Pop-up space and are there any minimum spend requirements?

The Pop-up space requires a room hire fee of £1,000 plus a minimum Food & Beverage spend of £4,000 including VAT, exclusive of 10% service charge on Food & Beverage. The minimum spend gives you flexibility to build your own package but the actual cost may be higher depending on your requirements.

What is the maximum capacity for the Pop-up space and what layouts are available?

Based on the venue's meeting room capacities, the Pop-up space can accommodate various layouts for different group sizes. The venue offers 15 elegantly designed meeting rooms with spaces for up to 370 guests total, though specific capacity for the Pop-up space would need to be confirmed based on your event requirements.

What AV equipment is included and are there additional charges for technical support?

The venue provides comprehensive AV options including 65 inch HD Samsung LED screens, wireless and wired microphone systems, Epson projectors, and HDMI/VGA inputs. All meeting rooms include free WiFi access, though specific AV packages may incur additional charges depending on your requirements.

How far in advance do I need to book and what is the booking process?

Quotes are typically provided on a joint option basis, meaning the space is offered first-come-first-serve to multiple clients. Rates are valid for 5 working days, and you must inform the venue immediately if you want a provisional hold placed on your booking.

Are there mandatory additional costs like security or service charges I should budget for?

Yes, there is a mandatory 10% service charge on all Food & Beverage spend. For events over 50 guests, security is required at £30 per hour with a 6-hour minimum (1 security guard per 50-100 guests).

What are the standard event timings and access hours for setup?

Event timings vary by booking, with examples showing events from 18:30-00:00 or daytime events from 09:00-17:00. Setup access can be arranged, with some events requiring access from midday for preparation, though specific timing arrangements need to be confirmed with the venue.

What catering options are available and can dietary requirements be accommodated?

The venue offers flexible catering including Day Delegate Rates, Christmas packages, three-course meals, canapés, and bowl food. They can accommodate dietary requirements including halal catering options, and all catering includes the 10% service charge.

Is there a cancellation policy and what happens if I need to change my event details?

All bookings are subject to the venue's Terms & Conditions, and rates can be re-quoted if proposals are not accepted within the 5-working-day validity period. Specific cancellation terms would be outlined in the booking contract.

What is included in the Day Delegate Rate package and what is the minimum number of attendees?

The Day Delegate Rate includes three extensive coffee breaks, three-course hot and cold working buffet lunch, still and sparkling water, main meeting room hire, stationery box, dedicated Events Executive and Event Manager, and complimentary high-speed WiFi. Minimum numbers vary by package, with some requiring 90-100 attendees.

Are there restrictions on event types, timing, or setup requirements?

The venue accommodates various event types including conferences, screenings, product launches, and private dining. Some events may require pre-approval forms (such as filming), and the venue maintains policies regarding setup timing and guest numbers that must be confirmed during booking.