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What are the room hire rates and what's included in the base price?

Room hire rates vary by space and date, ranging from £450-£6,500 per day. For example, Studio 1 costs £1,350 per day (reduced from £1,700), while The Arena costs £5,000 for dry hire. All room hire includes complimentary WiFi, mineral water, 85'' TV with HDMI cable, and 1 flipchart with pads and pens. VAT is included in all quoted rates.

What are the capacity limits for different room setups?

The Arena accommodates up to 350 people in theatre style or 162 with round tables. Remix 1+2 can hold up to 200 people in theatre style or 135 in cabaret setup (9 people per table). Studio 1 accommodates up to 100 people in theatre setup. Smaller meeting rooms typically hold 10-50 people depending on layout.

What are the catering options and pricing?

Day Delegate Packages start at £75-£85 per person (minimum 90-250 people depending on room) and include arrival refreshments, mid-morning break, lunch, afternoon break, room hire, and AV equipment. Individual catering options include unlimited tea/coffee at £17.50 per person, sandwich lunch at £17.50 per person, and restaurant lunch at £29 per person. Canapes start at £16 for 4 items per person.

What are the minimum spend requirements and additional mandatory costs?

Some rooms require minimum food and beverage spend (e.g., Remix 1+2 has a £2,500 minimum spend). PA systems cost an additional £540-£750, and microphones are £90-£100 each. Large conference live streaming equipment costs £3,300-£3,500 per day. Exhibition space in The Arena costs £6,500 additional to room hire.

How long are booking options held and what are the payment terms?

Initial proposals are typically valid for 7 days, after which spaces are automatically released if not confirmed. Some bookings are placed on 'shared option' meaning multiple clients may be holding the same dates, with the first to sign a contract securing the space. Commission of 10% is paid on gross rates where applicable.

What are the restrictions on external catering and suppliers?

External catering requires at least two weeks advance notice for approval. If bringing external AV equipment, you must provide PAT test forms, RAM test, and liability insurance documentation. The venue works with trusted AV suppliers but allows external providers with proper certification. Simple items like sandwiches may only require a signed form.

What AV equipment is included and what costs extra?

Basic room hire includes 85'' TV with HDMI cable, screen, LCD projector, and flipchart. Additional AV equipment is hired externally through trusted suppliers: PA systems from £650-£750, microphones from £90-£100 each, AV technician from £650 per day, and large conference live streaming equipment from £3,300-£3,500 per day.

Are there any timing restrictions or setup requirements?

Events typically run during standard business hours (9am-5pm for day delegate packages). Evening events can be accommodated with different pricing structures. Setup time may need to be arranged separately from event time. The venue requires specific event timings to be confirmed during booking to ensure proper staffing and preparation.

What is the cancellation policy and booking flexibility?

Bookings not confirmed within the proposal validity period (typically 7 days) are automatically released. The venue reserves the right to release or offer spaces on shared option to other bookers if contracts are not signed promptly. Specific cancellation terms are provided with detailed proposals but are not specified in standard communications.

What information is required to secure a booking?

To confirm a booking, you must provide full name of contract signatory, email address, phone number, company name, and company address. Event details including exact timings, catering requirements, AV needs, and room layout must be specified. The venue requires this information to be saved in their system before finalizing proposals.