Business

What are the room hire rates and what's included in the base price?

Room hire rates vary significantly by space and date, with examples including £15,000 ex VAT for a room accommodating up to 410 theatre style, and individual rooms like Churchill at £15,120 ex VAT, Gielgud at £3,780 ex VAT, and smaller spaces like Albert and Victoria at £2,880 ex VAT each. Base hire includes AV packages with projectors, screens, microphones, sound systems, technicians, security/porterage/cleaning during standard hours (08:00-18:00), Wi-Fi, furniture, cloakroom, and dedicated event management team.

What are the capacity limits for different room configurations?

The venue offers various room sizes with the largest accommodating up to 410 people in theatre style. Individual rooms like Churchill, Gielgud, Burton and Redgrave Combined can be hired separately, with smaller spaces like Albert and Victoria also available. Multiple rooms can be combined for larger events, and the venue can accommodate events ranging from small meetings to large conferences of 500+ attendees.

When is the venue closed and unavailable for bookings?

The venue is closed during August and unavailable for bookings during this period. Additionally, some dates may be unavailable due to whole centre events that block out individual room bookings. The venue operates during standard hours of 08:00-18:00, with security, porterage, and cleaning services included during these times.

What is the booking process and contract requirements?

All correspondence is subject to contract until binding contracts are signed by both parties and a deposit is paid. No booking is considered confirmed until a signed contract and deposit are received, and the venue accepts no responsibility for costs incurred before confirmation. The venue provides proposals on a first option basis and requires company information and budget details before issuing quotes.

What AV equipment and technical support is included?

Room hire includes comprehensive AV packages with WUXGA high-definition projectors, motorised projection screens (16:9), sound systems with multiple wired and radio microphones, induction loops, lecterns, technicians for full event duration (08:00-17:30 with breaks), digital recording capabilities, and talk-back headsets. Additional AV requirements can be arranged through QEII Live (in-house AV) with separate pricing.

Are there discounts available and how is pricing structured?

The venue offers discounts on room hire rates, with examples showing 10% discounts being applied to base rates. Pricing is quoted excluding VAT (20% tax rate applies), and rates vary significantly based on room size, date, and specific requirements. All prices are subject to contract negotiation and may vary based on event specifics.

What catering options are available and who provides them?

Catering is provided by QEII Taste by Leith's, the venue's in-house catering service. The venue includes dedicated catering spaces like Pickwick for lunch service, and catering costs are quoted separately from room hire. A dedicated QEII Taste Manager is included in the venue hire package to coordinate catering requirements.

What additional services and facilities are included in the hire?

The venue hire package includes a dedicated Event Manager, AV Project Manager, and QEII Taste Manager, plus manned cloakroom, registration area with desks, business centre facilities, free visitor Wi-Fi, and all QEII Centre furniture (excluding exhibition furniture). Security, porterage, and cleaning services are provided during standard operating hours without additional charge.

How flexible are event dates and what happens if preferred dates aren't available?

Date availability varies significantly, with some clients being offered only specific dates (like Friday the 11th for one enquiry) while others receive multiple options. The venue may suggest alternative dates if preferred dates are unavailable, and some periods like August are completely closed. Whole centre events can block individual room availability on certain dates.

What information is required to receive a quote?

To receive a quote, you must provide company information, event details including date preferences, number of attendees, room layout requirements, and budget information. The venue requests specific details about the booking entity and whether there's a set budget in mind before issuing proposals. Quotes are provided as formal proposals with detailed breakdowns of all costs and inclusions.