Business

Dining

Events

What are the room hire rates and minimum spend requirements for private dining events?

Private dining packages start at £99.00 per person (minimum 35 people) or £105.00 per person for smaller groups, including room hire, arrival drink, 3-course dinner, half bottle of wine per person, and service charge. For events requiring room hire only, rates range from £1,600.00 to £5,000.00 including VAT depending on the space, with additional minimum spends of £500-£4,500 for drinks and catering.

What are the capacity limits for different room layouts and which spaces are available?

The Canterbury Suite accommodates up to 50 people banqueting style (65.33 sqm), the Regency Suite holds up to 60 banqueting or 50 cabaret style (120 sqm), and the Ballroom Suite can accommodate up to 120 banqueting or 170 theatre style (174.24 sqm). All rooms are on the 1st floor with natural daylight, air conditioning, heating, disabled access, and WiFi.

How long can I hold a provisional booking and what are the booking deadlines?

Provisional bookings are typically held for 1 week on either 1st option (exclusive hold) or shared option (multiple parties can hold the same date). Decision deadlines are strictly enforced - you must confirm by the specified time (often by 5pm or 2pm on the deadline day) or the space will be automatically released to other clients.

What are the cancellation charges and payment terms?

Cancellation charges apply as follows: 52-12 weeks prior = 30% of charges, 12-8 weeks = 50%, 8-4 weeks = 80%, and within 4 weeks = 100% of all charges. Final event details must be submitted by noon on the Friday before your event, and any modifications after this deadline are subject to availability.

What catering options are available and what are the menu restrictions?

Day delegate packages start at £80-£96 per person including arrival refreshments, breaks, working lunch, room hire and AV equipment. Private dining offers maximum 3 starter, 3 main, and 3 dessert choices for the entire group, with menu selections required 14 days prior. Christmas packages are £115 per person including festive menu, wine, and decorations.

What AV equipment is included and what additional costs apply?

Basic room hire includes 1 LCD screen with projector, flipchart, WiFi, pads, pens, and mineral water. Additional equipment includes PA system with 2 wireless microphones for £250 including VAT (Ballroom only), lectern for £60, and wired internet is unavailable. Live streaming facilities must be arranged separately through approved suppliers.

What additional services are available and what do they cost?

Printing costs £0.75 per page for double-sided colour A4 documents. Name tag printing is available on hotel-branded place cards. Coffee service ranges from £5.00 per person per serving to £15.00 for unlimited daily coffee. The venue can provide free-flow coffee machines instead of flasks for meetings.

What are the timing restrictions and setup requirements?

Events typically run 6pm-11pm for dinners or 8:30am-5pm for conferences. Christmas events run 6:30pm-11:30pm. Setup on the day prior may be possible but requires separate arrangements. The venue requires delivery details including date, time, and contact person for any materials brought to the event.

Are there restrictions on external suppliers and decorations?

External AV suppliers are permitted but must provide PAT test certificates, public liability insurance, and RAMS (Risk Assessment Method Statement) forms. The venue allows clients to bring decorations and greenery for product displays, though overnight security arrangements may be required for multi-day setups.

What drink options and minimum spends apply for receptions?

Drinks can be charged on consumption basis or set as minimum spends ranging from £400-£600 including VAT. The venue recommends £500 minimum spend for greater flexibility in guest choices. Card bars can be arranged where guests pay for their own additional drinks beyond package inclusions.