Business

Dining

Events

What is the base hire cost for The Arnold Hills and what's included?

The Arnold Hills costs £3,500 ex VAT for a 9am-5pm hire. This includes the room with floor-to-ceiling windows, private balcony overlooking the pitch, and built-in LCD screens. Catering, AV equipment, and any extended hours are charged separately.

What are the capacity limits for different event setups?

The Arnold Hills can accommodate up to 300 guests for corporate drinks receptions and private parties. For seated events like dinners, the space works well for cabaret-style seating arrangements, though specific seated capacities aren't detailed in available information.

What AV equipment is available and what does it cost?

The venue has built-in LCD screens, but full AV packages are provided through their partner Eclipse. The Arnold Hills AV package costs £1,650 ex VAT, though specific equipment details would need to be confirmed directly with Eclipse.

Can events run outside standard 9am-5pm hours?

Yes, events can run outside standard hours. Evening events are regularly hosted, with some running from 6pm-11pm. Extended hours and different time slots are available but will incur additional charges beyond the base hire fee.

What catering options and pricing are available?

Catering is charged separately from room hire. Options include day delegate packages starting from around £52-103 per person, bowl food receptions, and formal dining packages around £110 per person. All catering prices are exclusive of VAT.

Are there any restrictions on dates or times for bookings?

The venue may be unavailable during West Ham United match days and major stadium events like concerts. Pack-down periods following large events can also affect availability, so flexibility with dates is recommended when booking.

What makes The Arnold Hills unique compared to other event spaces?

The space features a large private balcony where guests can sit in the stadium stands and take photos, floor-to-ceiling windows overlooking the pitch, and incorporates Olympic 2012 and West Ham United history. It's specifically designed as a premium events space with high-end furniture and fit-out.

Is there parking available and what are the transport links?

The venue is located at Queen Elizabeth Olympic Park in Stratford, E20 2ST, providing excellent transport connections. Specific parking arrangements and costs aren't detailed in available information and would need to be confirmed when booking.

Can external suppliers be used for catering or AV?

AV is supplied through their partner Eclipse, though it's unclear if external AV suppliers are permitted. For catering and other suppliers, policies on external vendors aren't specified in available information and would need to be confirmed during the booking process.

What is the booking and payment process?

Initial enquiries are handled by Business Account Managers who can arrange site visits and provide detailed quotes. The venue offers video tours for initial viewing, and staff are available to discuss specific event requirements over the phone before finalizing bookings.