The Marble Arch Hotel by Thistle

The Serpentine can accommodate up to 30 guests for dining or 50 people for reception-style events. The space offers natural daylight with Oxford Street views and is fully air-conditioned with unlimited Wi-Fi included.

Room hire rates vary by event type and duration. For evening events, rates start from £750 reduced from £950, with a minimum catering spend of £900 required for evening bookings.

Catering includes unlimited tea and coffee (£17.50 per person), sandwich lunch (£17.50 per person), restaurant lunch (£29 per person), and various breakfast options from £3.50-£22 per serving. Canape packages range from £16-£27.50 per person with classic, gourmet, and vegan/gluten-free options.

Drink packages include 1-hour house wine, beer and soft drinks (£28 per person), or 1-hour premium package with spirits (£49 per person). Individual drinks range from £6 for beer to £15 for champagne by the glass, plus 13.5% service charge applies to all beverages.

The Serpentine includes a plasma TV screen with HDMI cable, flipchart with pads and pens, mineral water, and unlimited Wi-Fi. The space has natural daylight and Oxford Street views, making it suitable for presentations and corporate meetings.

Provisional bookings are held for 7 days, after which they are automatically released if not confirmed with signed contract and payment. The venue requires signed contracts and payment by specific deadlines to secure bookings.

Evening events typically run from 18:30-19:00 until midnight. Day events can be accommodated during standard business hours, with specific timing arrangements made based on event requirements and venue availability.

A 13.5% service charge applies to all beverage orders. VAT is included in room hire rates and most catering packages. All stated rates include VAT at the prevailing government rate unless otherwise specified.

The Day Delegate Package costs £75 per person (reduced from £89) for minimum 150 people and includes arrival tea/coffee, mid-morning refreshments, delegate lunch, afternoon tea/coffee, room hire, AV equipment, stationery, and mineral water.

Based on available information, the venue appears to operate with in-house catering services. Specific policies regarding external suppliers are not detailed in the provided materials and would need to be confirmed directly with the events team.