Serpentine at The Marble Arch Hotel by Thistle
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Up to 50standing
Up to 45seated
Marble Arch Undergound nearest station
Meetingbest for
About this space
Air conditioning ensures year-round comfort
Natural daylight from Oxford Street views
Fast free unlimited Wi-Fi throughout
Built-in Nespresso machine for premium refreshments
Professional conferencing equipment included
Dedicated events team support
The elegant Serpentine holds up to 24 delegates in boardroom layout or 45 for theatre setup. Offering natural daylight with a view to Oxford Street, the Serpentine lends itself perfectly to an array of meeting, conference and training day setups. The rooms comes fully equipped with air-conditioning, Nespresso machine, conferencing equipment and fast free, unlimited wi-fi as standard.
Our dedicated events team will be at hand throughout your event.
Features
Wifi
Air-Condition
Daylight
Fast Free Wi-fi
Nespresso Machine
Oxford Street view
Food & Drink
Professional Kitchen
Halal Catering
Kosher Catering
Recommended Caterering List Available
Recommended Caterers Only
Space
Disabled Access
57.1m² (615ft²)
Ceiling Height 2.7m (9ft)
Licenses
Licensed Until 1am
Capacities
24 Boardroom
40 Buffet
32 Cabaret
20 Classroom
40 Dining
50 Reception
45 Theatre
22 U-Shaped
40 Wedding
Guide prices
Indicative pricing based on standard rates. Request an instant quote for your exact brief.
Business
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Venue Hire Per Day
Mondays to Fridays, 09:00 - 17:00Mons to Fris, 09:00 - 17:00
£600 / Venue FeeDelegate packages
Day Delegate PackageMondays to Fridays, 09:00 - 17:00Mons to Fris, 09:00 - 17:00
£59 / Per PersonUnlimited tea and coffee, 3 course buffet lunch, LCD projector, Screen, flipchartComplimentary wi-fiInclusive of VAT
Dining
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Venue Hire Per Day
Mondays to Fridays, 09:00 - 17:00Mons to Fris, 09:00 - 17:00
£600 / Venue FeeVenue Hire Per Evening
Every day, 09:00 - 17:00Every day, 09:00 - 17:00
£600 / Venue FeeEvents
See Events profile →
Venue Hire Per Day
Every day, 09:00 - 17:00Every day, 09:00 - 17:00
£1,475 / Venue FeeGreat for a...
Oxford Street views inspire Corporate Meeting
- • Natural daylight from Oxford Street enhances focus and productivity
- • Built-in Nespresso machine provides premium coffee without service delays
- • Air conditioning maintains optimal comfort during intensive discussions
Premium learning environment delivered Professional Development Workshop
- • Theatre setup for 45 delegates maximizes learning capacity
- • Professional conferencing equipment ensures seamless presentations
- • Dedicated events team provides expert support throughout training sessions
Flexible layouts accommodate growth Corporate Training
- • Boardroom layout for 24 creates intimate executive training sessions
- • Fast free unlimited Wi-Fi supports digital learning platforms
- • Central London location provides easy access for multi-office teams
Location
/-0.1566472,51.5141627,15,0/944x525@2x)
The Marble Arch Hotel by Thistle Marble ArchLondonMarble Arch W1H 7EHLondon
Marble Arch Undergound
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Concierge
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Frequently asked questions
What are the room hire rates for different meeting spaces and what's included?
Room hire rates vary by space: Marylebone £750 per day (reduced from £1050), Bond Street £1500 per day, Green Park £750 per day, and smaller rooms like Downing Street and Mayfair at £450 each. All room hire includes Wi-Fi, mineral water, 1 flipchart with pads and pens, 85" TV with HDMI cable, and VAT. Theatre setup is standard but other layouts are available.
What are the capacity limits for different room setups?
Marylebone accommodates maximum 45 people in theatre setup. Hyde Park holds up to 200 people in classroom layout or 500 for larger events. Park Lane ballroom seats up to 280 theatre style or 240 for reception. Green Park fits 40 people theatre style, while smaller rooms like Serpentine hold 24 in boardroom or 45 theatre style.
What are the Day Delegate Rate packages and pricing?
Day Delegate Rates start at £65 per person (reduced from £97) for minimum 150 people, or £75 per person for smaller groups. This includes arrival tea/coffee with treats, mid-morning refreshments, delegate lunch, mid-afternoon tea/coffee, room hire 9am-5pm, pads/pens, mineral water, screen, LCD projector, flipchart, and VAT. Half-day DDR available at £70 per person.
What are the individual catering options and costs?
Individual catering includes: unlimited tea/coffee throughout day £17.50 per person, tea/coffee with snacks £7 per serving, tea/coffee without snacks £4 per serving, sandwich lunch £17.50 per person, restaurant lunch £29 per person, and working buffet lunch £24.50 per person. Continental breakfast is £18.50 per person, full English £22 per person.
How long are provisional bookings held and what are the confirmation requirements?
Provisional bookings are held for 7 days from quote date. To confirm, you need signed contract and payment by the specified deadline (typically 14:00 BST on the given date). If not confirmed within this timeframe, bookings are automatically released from the system and may be offered to other clients.
What AV equipment is included and what additional options are available?
Standard room hire includes 85" TV with HDMI cable, screen, LCD projector, and flipchart. Additional AV options include PA system from £750, microphones from £100, and AV technician from £750. All rooms have unlimited Wi-Fi, and larger spaces like Park Lane have built-in screens and hearing loops.
Are there minimum spend requirements for catering?
Yes, evening events have minimum catering spend requirements. For example, Bond Street evening hire has a £900 minimum spend on catering. Day events using Day Delegate Rates have minimum guaranteed numbers (typically 100-150 people depending on the package and room).
What are the setup and access arrangements?
Standard room setups include theatre, classroom, cabaret, and boardroom styles. Setup is typically included in room hire. For events requiring evening-before access for AV testing or setup, this can be arranged. Access times vary by event type - day events typically run 9am-5pm, while evening events can extend until midnight.
Can external suppliers and catering be brought in?
The venue appears to operate primarily with in-house catering services based on the detailed menus provided. External supplier policies are not explicitly stated in the available information, so this would need to be confirmed directly with the events team for specific requirements.
What commission structure applies for bookings?
Commission is paid at 10% on gross rate for confirmed bookings. This applies to room hire and catering packages, and is mentioned consistently across different event proposals from the venue.
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