Business

Events

Pop-up

What is the venue hire cost for exclusive use of the Pop-up space?

Exclusive use of the venue costs £3,000 plus VAT. This provides full access to the Pop-up space for your event with no other bookings taking place simultaneously.

What are the catering requirements and minimum guest numbers?

There is a mandatory minimum of 40 guests for catering services. All catering must be provided by the venue's in-house team - external catering is not permitted. Pricing excludes VAT and full menus are available upon request.

What capacity does the Pop-up space accommodate?

The Pop-up space can accommodate up to 200 guests for various event formats. The space offers flexible configurations suitable for product launches, fashion shows, corporate events, and private celebrations.

What technical equipment is included with the venue hire?

The Pop-up space includes a 75" TV screen, built-in PA system with speakers and microphone, air conditioning, WiFi, and connectors for MacBook and laptops. Flip chart, paper, and pens are also provided for presentations or meetings.

Can I bring my own catering or use external suppliers?

No, external catering is not permitted. All food and beverage services must be provided by the venue's in-house catering team, with a mandatory minimum of 40 guests required.

What types of events is the Pop-up space suitable for?

The space is designed for pop-up events including product launches, fashion shows, corporate events, private parties, networking events, press shows, and celebrations. The flexible layout and technical facilities make it ideal for dynamic, interactive events.

Are there accommodation options available for guests?

Yes, Old Palace Chester features 23 ensuite bedrooms onsite for guest accommodation. Additional accommodation options are also available nearby for larger groups or extended stays.

What is the booking process and how do I secure a date?

Contact the events team directly at 01244 572020 or book a visit through their website. The team can check availability for your preferred date and provide detailed quotes based on your specific requirements and guest numbers.

Is there a special booking deadline or promotional offer available?

There are promotional offers available for bookings made by 31st August 2025. Contact the events team to discuss current packages and any applicable discounts for your event date.

What are the venue's operating hours and staff availability?

The Head of Event Business works Monday through Thursday. For urgent enquiries or bookings, contact the events team at 01244 572020 or use their online booking system to schedule a consultation visit.