Business

Events

What are the minimum spend requirements for private room bookings?

The Ruby private room (up to 65 guests) requires a minimum spend of £4,600-£5,200 including VAT plus 12.5% service charge, depending on timing and date. Evening hires typically have higher minimum spends than daytime events. All minimum spend must be met through food, drinks, and mini golf bookings.

What capacity limits apply to different areas of the venue?

The Ruby private room accommodates up to 65 guests, while the Rose private room holds up to 50 guests. The restaurant area can seat up to 75 guests, and when combining spaces, you can accommodate up to 140 guests standing (restaurant plus Rose room) or up to 220 guests for semi-private hires.

What deposit and payment terms are required to secure a booking?

A 25% deposit of the minimum spend is required to secure most bookings, with the balance due at least 30 days prior to the event date. However, some bookings within 30 days require full non-refundable prepayment due to the venue's 30-day cancellation policy.

How long does mini golf take and how is it organized for groups?

Mini golf takes approximately 30 minutes per team of up to 6 guests, with teams teeing off a few minutes apart. For larger groups, expect around 45 minutes for 30 people, 1 hour for 50 people, and up to 2 hours for 120+ people, with multiple courses used simultaneously for bigger events.

What are the venue's operating hours and day-specific restrictions?

The venue closes at 22:00 on Sundays and does not host DJs on Sundays. Saturday bookings may require higher minimum spends and DJs typically start earlier than 21:30. Events can run until 23:00-00:00 on most days, with availability subject to change on their live booking system.

What food and beverage packages are mandatory for events?

All private bookings must choose from their Christmas packages (during season) or group packages, which include globally inspired food served buffet-style in platters, drinks served in ice buckets on tables, and mini golf. The same package must be chosen by all guests unless dietary requirements necessitate alternatives.

What AV equipment and presentation facilities are available?

The Ruby room includes a large plasma screen and microphone, while the Rose room has a small TV screen. The restaurant area offers a big screen and projector setup. HDMI cables must be brought by clients, and the venue can accommodate theatre-style seating for presentations up to 120 people across multiple connected spaces.

What are the full venue hire costs for larger events?

Full venue hire (up to 650 standing capacity) ranges from £27,500 plus VAT for weekday events to £41,250 minimum spend for Saturday evening hires (20:00-00:30). Evening full venue hires for 300+ guests typically cost £35,750+ plus VAT, with all pricing excluding the mandatory 12.5% service charge.

How far in advance must dietary requirements and drinks be ordered?

Drinks pre-orders and dietary requirements must be submitted at least 30 days prior to the booking date for most events. For bookings within 30 days, these details are required at least 14 days before the event, with some last-minute bookings requiring details by 18:00 the day before.

What additional costs should be budgeted beyond the minimum spend?

All events incur a mandatory 12.5% service charge on top of the minimum spend. Mini golf costs £14 per person when not included in packages, and any spend below the minimum must be made up through additional food or bar tab purchases on the day.