The Hire Space Awards celebrate the very best of the events industry by recognising and rewarding hard working, innovative and forward-thinking venues and event bookers from across the UK. The Hire Space Awards take place at Landing 42, Leadenhall Building, on 24th October 2017.
This award celebrates customer care and its positive relationship to venue bookings.
Nominations are now closed for this category, and the “Turbo Period” of the shortlisting process is now underway. Shortlisted venues will be announced on 23rd August.
For the Best Customer Care award, venues will be shortlisted based on their introduction-to-conversion rate (i.e. the percentage of introductions made by Hire Space which result in a confirmed booking), and their response time to enquiries. To increase these metrics, we recommend:
- Responding as quickly as possible to new enquiries – learn more
- Uploading your highest quality photos
- Updating your pricing – learn more here
- Optimising your descriptions for customer searches – learn more here
During the Turbo Period, your stats will count double. For more information on the Hire Space Awards, check out our FAQs, and for more on increasing your chances of being shortlisted, read our post on Improving Your Profile Metrics.
Full venue submissions for shortlisted venues will be judged on the following criteria:
How venues facilitate great viewings for their clients, and sell their venues in person
How venues support their clients from the point of enquiry, through to the event date
The venue’s processes for adapting to accommodate client feedback
Earlybird tickets for the awards are now on sale, priced at £179+VAT.
These tickets are subject to a 10% discount for three or more tickets, and a 25% discount for a table of ten people (£1,342+VAT).
Buy your tickets below
Earlybird tickets end on 1st September.
12th July-26th July: Initial submission.
12th July-23rd Aug: Hire Space shortlisting and Turbo Period.
23rd Aug-22nd Sept: 5 shortlisted venues invited to enter full submissions.
22nd Sept-6th Oct: Judging period.
24th Oct: Hire Space Awards.