Covid Cover Guarantee
If your event plans change due to Coronavirus, the Covid Cover Guarantee allows you to effortlessly switch between virtual, hybrid and in-person events as required.
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Protect your event spend from Covid restrictions |
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Switch event formats at no additional cost |
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All Hire Space booked events are covered |
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Cancellation up to 14 days before the event Change your event format up to 14 days prior to the event day and your covered by our Covid Cover Guarantee, ensuring your event budget is spent wisely. |
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Virtual & Hybrid Event Technology No costly up-front software licences that lock you in. If your event doesn't run, we won't change you for technology you don't use when you book with us. |
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Venue & Supplier costs above 10% With our Covid Cover Guarantee, you will not be liable for any deposits over 10% if you decide to change your event format. Some specific venue and supplier exceptions apply. |
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Event Management & Live Stream Production The same dedicated Event Managers and Live Stream Producers can look after both formats, allowing seamless switching without starting from scratch, with no costs to switching. |
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Work Already Delivered Work which has already been delivered at the point you invoke the guarantee will be charged at the quoted rate but capped at 10% of total cost. E.g. rehearsals, pre-production, event builds, etc. |
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Specific Venue and Supplier Exceptions A very limited number of venues or suppliers cannot work under the terms of our Covid Cover. We will let you know if your event includes any of these suppliers and their cancellation terms. |
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Venue And Supplier Deposits, up to 10% We will guarantee that you pay no more than 10% in deposits if you change your event format. You will, however, be liable for deposits up to this figure. |
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The Covid Cover Guarantee is a brilliant and necessary idea. |
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Event Director, Civil Service Live |
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Flexible booking is very helpful, allowing companies to pivot at short notice. |
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Nikki Clare, Head of Events |
Which events does the Covid Cover Guarantee apply to?
The Covid Cover Guarantee applies to all events booked with Hire Space.
How much does the Covid Cover Guarantee cost?
It is included for free with all events booked with Hire Space.
Can I buy the Covid Cover Guarantee for events not booked through Hire Space?
Yes, for a bespoke quote this can be provided. Prices start from £1,000.
Which specific Venues and Suppliers cannot work under the Covid Cover Guarantee?
Your dedicated Account Executive will let you know if your quote includes any of the very limited number of venues or suppliers who cannot work under the Covid Cover Guarantee.
If I add my own catering and other event suppliers. Can the Covid Cover Guarantee apply to that?
The Covid Cover Guarantee only covers spend which is booked with Hire Space. A bespoke quote can be provided for other spend. Prices start from £1,000.
Are all suppliers and venues covered?
The vast majority of suppliers and venues are covered. However our policy, understandably, has certain exceptions which apply to venues and suppliers that require abnormal upfront financial commitment.
What happens after 14 days before the event?
We cannot provide our Covid Cover Guarantee less than 14 days before the event. Irrespective of this, we would urge you to make a final decision on event format more than 14 days before the event to allow for clear attendee communications and sufficient operational lead time for your chosen event type.
Do I get everything refunded as cash?
The Covid Cover Guarantee allows you to hedge your bets and shift spend between in-person, hybrid and virtual events. Our team and solutions will cover all eventualities, but the guarantee does not provide a cash refund on cancellation.